Mira measures your actual fertility hormone levels and learns your cycle over time, so it will help you find out when you are fertile and infertile. As for people with some health issues, we suggest you ask for your doctor’s advice.
- [Does Mira work with advanced maternity age (40+)?](https://help.miracare.com/en-US/does-mira-work-with-advanced-maternity-age-40-845848.md):Mira can definitely help you conceive after age 40. Especially due to its lab-grade technology designed to pinpoint your ovulation and actual fertility hormone levels. By measuring your hormone concentrations (LH+E3G+PdG) with Mira, you can accurately time your intercourse to get pregnant faster. As long as you get your period, ovulation occurs and Mira can work for you to reach your goals.
For more information, please check these blog posts: [1], [2]
And read how one of our customers got pregnant at 38 using Mira.
- [Does Mira work with Endometriosis?](https://help.miracare.com/en-US/does-mira-work-with-endometriosis-845849.md):
Yes, Mira can help you if you have endometriosis. In fact, if you do not wish to undergo invasive surgeries or fertility treatments, it’s still possible to conceive by tracking your menstrual cycle. This way, you’ll be able to identify when you’re ovulating and time your intercourse accurately. Mira helps by measuring your fertility hormone concentrations, learning your unique patterns, and predicting your ovulation day.
For more information, please check this helpful page:
https://www.miracare.com/blog/can-you-get-pregnant-with-endometriosis/
- [Can I use Mira if I take Clomid?](https://help.miracare.com/en-US/can-i-use-mira-if-i-take-clomid-845850.md):
As you know, Clomid helps with follicle development by stimulating the Luteinizing hormone (LH) and the Follicle-stimulating hormone (FSH) release. FSH helps with follicle development and LH triggers ovulation. The stimulation of Clomid may result in a high baseline of FSH and LH, which may cause a false positive, but Mira Fertility Wand and Mira Fertility Plus Wand can detect the actual levels of LH in urine, track its changes, and predict the ovulation based on the changing levels, not on a certain threshold.
Clomid may raise progesterone levels in some cases [1]. So if you test a higher level of PdG with Mira Fertility Confirm Wand than usual during the cycle, usually it will not affect the Fertility Score defined by the Mira App based on the hormone test and cycle information, correlated with ovulation. If you always get greater than 15 results, we suggest you change the test PdG time to afternoon.
[1] https://howtoadult.com/progesterone-levels-clomid-treatment-for-infertility-6878440.html
If you ovulate, Mira can detect your hormone change before ovulation. Some people with ovarian cysts may have hormonal issues. Mira can track improvements and treatment efficiency, as well as identify any red flags that you may not already know.
- [Can I use Mira if I take Metformin or Letrozole?](https://help.miracare.com/en-US/can-i-use-mira-if-i-take-metformin-or-letrozole-845852.md):If you ovulate, you can track it with the Mira Fertility Max Wand or Fertility Plus Wand. You can even use Mira to tell if an ovulation stimulation drug is working.
However, this drug is used to adjust your hormone level, so your levels will be different from others when you take medications. Mira can adjust the algorithm to fit your cycle. If you always obtain a higher or lower level, you can try to change your test time to afternoon or morning.
- [Can I use Mira if my cycles are irregular?](https://help.miracare.com/en-US/can-i-use-mira-if-my-cycles-are-irregular-845930.md):Yes! With Mira, you can see your actual hormone levels. As long as you’re ovulating, you’ll be able to know when—even with irregular cycles.
- [I have PCOS, can Mira help me?](https://help.miracare.com/en-US/i-have-pcos-can-mira-help-me-845931.md):Mira’s pregnancy rate is 2x higher in users with PCOS. According to a Mira study, users with PCOS who used Mira for 3 cycles achieved a 52.7% pregnancy rate. The pregnancy rate of people with PCOS is only 26.7% within 3 cycles— when using regular OPK and OPK technology.
- [I'm postpartum. Can I use Mira?](https://help.miracare.com/en-US/i-m-postpartum-can-i-use-mira-845853.md):Yes, you can! On average, the first ovulation comes back about 2 weeks before the first period. Mira tracks your ovulation hormones, so you can get to know your first ovulation before the period comes back.
Simply test every 2-3 days until you see the LH hormone surge. Ovulation often happens within 24-36 hours after the LH surge.
- [I'm breastfeeding. Can I use Mira to track when my ovulation will get back?](https://help.miracare.com/en-US/i-m-breastfeeding-can-i-use-mira-to-track-when-my-ovulation-will-get-back-845854.md):Yes, you can! On average, the first ovulation comes back about 2 weeks before the first period. Mira tracks your ovulation hormones, so you can get to know your first ovulation before the period comes back.
Simply test every 2-3 days until you see the LH hormone surge. Ovulation often happens within 24-36 hours after the LH surge.
- [Will Mira be helpful if I'm going through IVF/IUI?](https://help.miracare.com/en-US/will-mira-be-helpful-if-i-m-going-through-ivf-iui-845855.md):Mira uses lab-grade technology to measure your actual fertility hormone levels. This technology allows you to see when you ovulate and your full fertile window. The smart algorithm learns your cycle over time and makes personal predictions of each cycle, so it will help you find out exactly when you are fertile and infertile. But please note that IVF/IUI treatment will affect the levels of the urinary hormone which may affect the ovulation and fertile window prediction of Mira.
We strongly recommend you seek help from a professional.
- [How should I choose my first Mira Kit?](https://help.miracare.com/en-US/how-should-i-choose-my-first-mira-kit-845856.md):We strongly recommend our Mira Fertility Max Starter Kit if you are just starting to track your hormones! The Max starter kit measures 3 key fertility hormones (LH+E3G+PdG) at once and predicts and confirms your ovulation!
If you are trying to conceive (TTC) and want a snapshot of your fertility, choose our Mira Plus Starter Kit (which contains 10 E3G+LH Wands) to predict your most fertile days and ovulation.
- [Which Mira wand should I choose?](https://help.miracare.com/en-US/which-mira-wand-should-i-choose-845857.md):No two people are alike. And it's no different when selecting the right tools for your unique fertility journey!
The great news is that Mira currently has four wands designed to measure LH, E3G, PdG, and FSH. Each wand detects these hormones alone or in combination with one another. The type of wand you choose depends on your specific fertility needs.
Here's a rundown of each wand:
If you want a deeper understanding of your fertility cycle, then the Mira Fertility Plus Wands have you covered! The Plus Wands measure both the LH and E3G hormones—which team up to pinpoint your 6 MOST fertile days instead of four days.
If you want to know when and if your ovulation happened, then the Mira Confirm Wands are suitable for the job! The Confirm Wands measure your PdG hormone and will pick up on any changes in your cycle—no matter how big or small. This is an effective solution if you stopped taking birth control or have hormonal imbalances like endometriosis or PCOS.
Note: You can use the Confirm wands on their own or combine them with the Mira Fertility Plus Wands.
Our best-selling Mira Max Fertility Wands measure LH, E3G, and PdG hormone levels! You'll be fully locked and loaded to confidently navigate your fertility journey. Predict and confirm your ovulation and 6-day fertile window and get an inside look into your hormones.
And last but not least are the Mira Ovum Wands, which track your FSH hormone levels. These wands come in handy if you need to evaluate your fertility health and want to know your 6 most fertile days. You'll know if you are ready to have a healthy pregnancy—or get information about developing a safe pregnancy plan with your doctor. Plus, if you're over 35, the Ovum wands will reveal how far you are from menopause.
Disclaimer: Only your healthcare professional can confirm your menopause stage.
With Mira, your hormone information will be in the palm of your hands—with 99% lab-grade accuracy! Grab the wand that best fits your needs!
- [How many Wands do I need per cycle?](https://help.miracare.com/en-US/how-many-wands-per-cycle-7771862.md): Learn how many Mira Wands you'll typically use per cycle so you can choose the right package before you buy. - [I'm trying to get pregnant. How can Mira help me?](https://help.miracare.com/en-US/i-m-trying-to-get-pregnant-how-can-mira-help-me-845943.md):Knowing your most fertile days is key when trying to conceive. Studies show that only 12.7% of people know when they ovulate, and only 55% estimate their ovulation within their fertile window. Mira helps change that. You can track your key fertility hormones for personalized insights and maximize your chances of conceiving.
- [How Mira is different from “numeric OPK” like Oova, Modern Fertility, Inito?](https://help.miracare.com/en-US/how-mira-is-different-from-numeric-opk-like-oova-modern-fertility-inito-845944.md):First off, Mira uses lab-grade tech and AI to learn about your unique hormone levels vs. one or two-line estimations. Even if your cycles are irregular, Mira gives you accurate, numerical readings automatically synced and analyzed in the Mira App. Also, it provides a complete fertility picture by reading LH+E3G+PdG hormone levels, and the results are ready in less than 16 minutes! You don’t get false positives or missed peaks with Mira because it learns about your cycle through time. Plus, you save time and money avoiding repetitive testing as with other OPKs.
https://www.miracare.com/how-mira-works/
https://www.miracare.com/how-mira-works/tracking-fertility-hormones/
- [How is Mira different from OPK (Ovulation Predictor Kit)?](https://help.miracare.com/en-US/how-does-mira-differ-from-opk-ovulation-predictor-kit-845945.md):
The Mira Analyzer tracks your actual LH levels throughout your cycle and shows you your unique hormone curve. The machine learning AI in our app can learn your cycles and detect the LH surges and peaks based on the actual hormone levels. Mira uses the lab-graded technology but shrank the lab equipment into a palm-sized device.
Other OPK's detect ovulation based on a static baseline LH. OPK only does a "one line" vs. "two lines" estimation. Mira gives you your actual fertility hormone levels. Since every woman is different, OPKs often lead to false positives or missed peaks, especially if you have variable or irregular cycles. OPK’s also can’t learn your cycle over time. It requires manual logging.
- [How is Mira different from BBT thermometers?](https://help.miracare.com/en-US/how-is-mira-different-from-bbt-thermometers-845946.md):Your basal body temperature (BBT) increases after you ovulate. In contrast, Mira’s lab-grade technology gives your actual hormone concentrations and detects the entire fertile window up to 5 days before ovulation! BBT changes due to environmental and lifestyle factors. Mira learns your cycle, providing personalized ovulation detection for variable cycles.
- [How is Mira’s technology different?](https://help.miracare.com/en-US/how-is-miras-technology-different-845961.md):Mira uses advanced lab-grade quantitative technology to give you precise hormone readings, unlike other traditional methods that rely on qualitative, less accurate methods. This makes Mira much more reliable and sensitive, able to detect even the smallest hormonal changes. It also measures a wide range of hormone levels, accommodating the significant variations in different women and throughout the menstrual cycle.
Mira measures Luteinizing hormone (LH), E3G (the urine metabolite of Estrogen), PdG, and FSH levels. These wands provide even more accurate knowledge into a woman’s fertility level and cycle, discover deep insights into the fertile window and ovulation confirmation and discover red flags such as PCOS and other hormonal imbalances early.
Meanwhile, our hCG test is in development right now. All of these test wands work perfectly with the existing Mira Analyzer.
- [When do I test?](https://help.miracare.com/en-US/when-do-i-test-845950.md):In the Mira app, you should see dots on your designated test days. The dots will be displayed on the calendar screen!
The Mira app will notify you when it is time to test on your smartphone, depending on your cycle length. After your period, you may be notified to test every day— otherwise, it may be every 2 to 3 days.
It's best to test with your First-Morning Urine (FMU) to get the highest accuracy on your test results. During your fertile window, you should also do a second test later in the day because ovulation can happen in the afternoon.
Note: No worries if you can't test using your FMU. It’s ok if you want to test later in the day. Just make sure you allow a 2-hour "no-liquid" window beforehand. If you test right after drinking liquids, it can negatively affect your test results.
“Should I test on ALL of the Mira App recommended colored dot days?”
It's totally up to you! However, the more days you test, the more accurate your results will be. We recommend you test on your designated days for at least 70%+ of Mira’s recommendations if you’re trying to conceive.
Of the 70%+ users who followed Mira’s testing recommendations, 95% of them conceived in 6 cycles, and 76% of users conceived within 3 cycles :)!
- [How do I test?](https://help.miracare.com/en-US/how-do-i-test-845949.md):Make sure your tests are performed according to the instructions below:
– Please leave the test wand in the urine sample for about 20 seconds. For better results, please dip longer, but no longer than 25 seconds.
– Please keep the sampling end of the test wands pointing down after sampling the urine.
– Please don’t shake the test wand after sampling the urine.
– Please insert the test wand immediately into the Analyzer after sampling the urine.
– Please insert the wand horizontally into the Analyzer while letting the Analyzer sit on a horizontal surface.
– Please insert the test wand all the way into the Analyzer.
You can also open this link for video instruction that might be more straightforward.
You’ll get personalized recommendations from the Mira App, but typically 10-20 wands are recommended per cycle. With the Mira Max Kit, you can choose from 10-20 wands, and easily restock as needed. If you’re looking to save consistently while getting accurate hormone data, start a Mira Wands subscription.
- [How to understand the fertility score?](https://help.miracare.com/en-US/how-to-understand-the-fertility-score-845952.md):The fertility score is the way Mira outputs its state-of-the-art algorithms. Based on the user’s LH, E3G, PdG data, and cycle information altogether, the Mira App delivers a personalized calculation based on your unique hormone patterns.
For the exact meaning of each fertility score, check the table below:
- [Mira's algorithm](https://help.miracare.com/en-US/mira-s-algorithm-845953.md):
During your first cycle of testing with Mira, the algorithm sets up a baseline LH level of 16 as the average ovulating level. Once the LH level reaches 16, that day will become the ovulation day. But everyone's hormone level is different. You may not need to reach 16 to ovulate.
Meanwhile, in your first cycle with Mira, Mira will automatically predict your upcoming period and fertile window based on the cycle length and period length you had set up in the beginning.
The predicted period and fertile window cannot be removed. Because it is predicted and not actual information, it will be not considered by the algorithm and won't affect the accuracy of the prediction. It is more like a reference for your information. The predicted fertile window will change according to your LH and E3G levels. When your actual ovulation day comes, the prediction will be updated. Mira will learn your cycle and become more personalized over time.
After your first cycle with Mira, the app will set up the baseline with your actual LH level. Once the LH level reaches the baseline, that day will be marked as an ovulation day temporarily. If you get a higher reading the next day, then the day with the higher reading will be marked as the ovulation day. Generally, the day you get the peak of the cycle will be marked as an ovulation day.
The sperm can live from 24 to 72 hours in a vagina. Hence, women’s fertile window is between 4 days before ovulation and 1 day after ovulation. Once you see the surge, you are ovulating in 12-48 hours. It is hard to say if you ovulate exactly one day after or on the same day of the LH surge. However, science has approved that the 24 hours after your LH surge are the most fertile time during a cycle.
- [I see a surge in the morning and it is back to none in the afternoon.](https://help.miracare.com/en-US/i-see-a-surge-in-the-morning-and-it-is-back-to-none-in-the-afternoon-845954.md):Our LH goes up and down very sharply. The entire surge can be done within 24 hours. Therefore, it is very normal that you see a surge in the morning and it is back to none in the afternoon or the next day. Once you see the surge, you are ovulating in 12-48 hours, so it is the best chance to try for a baby. Please make sure you always use the first-morning urine or limit fluid intake for at least 2 hours before each test.
- [If my LH surge is low, does that indicate weak ovulation?](https://help.miracare.com/en-US/if-my-lh-surge-is-low-does-that-indicate-weak-ovulation-845955.md):Our hormones fluctuate from woman to woman and cycle to cycle. The pattern of the curve is more important than the absolute value. When ovulation happens, you should see a sudden increase in LH concentrations, although the peak value can vary greatly. You may not have to necessarily reach "high" to ovulate.
In most cases, women ovulate when LH surges. Very rarely, you may have an anovulatory cycle, which means the absence of ovulation. Your LH still surges, because your ovary is “trying” to make it work, but for some reason, the egg couldn’t break out from the ovary so it was not released. This happens rarely but is found more frequently in women with PCOS. You can see more of this here: https://www.miracare.com/blog/anovulatory-cycle-explained-what-is-it-and-how-to-prevent-it/
In case this happened to you, you will still want to test for the LH and baby dance at the LH surge of your next cycle. This is because the LH surge is still your most possible ovulation timing during a cycle. And there is a very high chance your ovulation will make it to the next cycle because an anovulatory cycle should be rare. There is no exact way to confirm the egg actually goes out from the ovary unless you go to the hospital to do an ultrasound every cycle around the ovulation timing.
- [What are the LH hormone ranges of High/Medium/Low?](https://help.miracare.com/en-US/what-are-the-lh-hormone-ranges-of-high-medium-low-845956.md):As our hormone levels vary from woman to woman and cycle to cycle, it is important to keep in mind that the pattern of the curve is more important than the absolute value. When ovulation is about to happen, you should see a sudden increase in LH concentrations, although the peak value can vary greatly. You may not have to necessarily reach "high" to ovulate. For this reason, we decided not to keep the None / Low / Medium / High feature in the new version app.
To avoid any confusion you may have, we attached a picture here of the common LH range for your reference. :)
Congratulations! We are so excited to hear your great news!!
Our hCG test is in development right now. It is not available yet, but we are expecting it to be launched in 2024! We don’t suggest using any LH test to test hCG. These two hormones have similar structures so they interfere with each other. This is why sometimes you may see a positive LH test when you are pregnant. However, this is not accurate and it’s hard to tell the positive test result comes from LH or hCG.
- [Can I test without the Mira App?](https://help.miracare.com/en-US/can-i-test-without-the-mira-app-845958.md):Yes! You can test without the app. You can test first and then sync the data with the app. The Analyzer can store up to 200+ test results. However, we suggest you sync your data with the app whenever you can as the app will analyze the data and predict your fertile window based on it. It also helps you to track your cycle.
- [I don’t know my cycle length, what do I need to enter?](https://help.miracare.com/en-US/i-dont-know-my-cycle-length-what-do-i-need-to-enter-845959.md):You can enter your average or any number. The App will notify you when to test and adjust after the first cycle. You might need to test every 2-3 days and twice per day when the LH surge occurs.
- [I have a miscarriage recently, when can I start testing?](https://help.miracare.com/en-US/i-have-a-miscarriage-recently-when-can-i-start-testing-845960.md):We suggest you start testing after you get your period.
- [Can I test with a urine sample other than my first-morning urine?](https://help.miracare.com/en-US/can-i-test-with-a-urine-sample-other-than-my-first-morning-urine-1282382.md): First-morning urine (FMU) is preferred, but it’s okay to test at other times. Just try to be consistent—use urine collected at a similar time each day (e.g., always in the morning or always in the evening). - [Will my test work if I don’t submerge the wand to the ‘max’ line?](https://help.miracare.com/en-US/will-my-test-work-if-i-don%E2%80%99t-submerge-the-wand-to-the-%E2%80%98max%E2%80%99-line-1282384.md): Make sure at least three grids on the wand are submerged to allow the sampling pad to absorb enough urine. The test may be invalid if fewer than three grids are submerged. - [What do I do if I miss a testing day?](https://help.miracare.com/en-US/what-do-i-do-if-i-miss-a-testing-day-1282386.md): Continue testing as planned the next day. Missing a day won’t disrupt tracking, but consistency improves trend accuracy. - [Cortisol wands: testing schedule, Stress Signal, and results](https://help.miracare.com/en-US/cortisol-wands-testing-stress-signal-results-8086771.md): Answers about cortisol wand testing times, baseline establishment, Stress Signal, the Diurnal Rhythm chart, questionnaires, and interpreting results during beta. - [Downloading the Mira App](https://help.miracare.com/en-US/downloading-the-mira-app-848110.md):The Mira App is available on both iOS and Android platforms!
If you haven't already, simply visit the following link to download: https://www.miracare.com/mira-app/
- [What is Mira App and what features does it offer?](https://help.miracare.com/en-US/what-is-mira-app-and-what-features-does-it-offer-848111.md):The Mira App is a sophisticated fertility tracking system that uses artificial intelligence to provide you with personalized fertility insights. Designed to help you understand your reproductive health better, Mira App automatically syncs with the Mira Monitor and Mira Wands to record and analyze your hormonal data. Whether you’re trying to conceive, track your cycle, or simply learn more about your hormones, Mira offers an array of features to support your goals.
- [Key Features of Mira App:](https://help.miracare.com/en-US/key-features-of-mira-app-848112.md):Mira App is free to use and can be used with and without Mira Monitor.
- [Does Mira App work with Android phones?](https://help.miracare.com/en-US/does-mira-app-work-with-android-phones-848113.md):Yes, Mira App is available for both iOS and Android platforms! Download it here:
For more information and to download the app, visit our Mira App page.
- [Do I need the Mira Hormone Monitor to use the app?](https://help.miracare.com/en-US/do-i-need-the-mira-hormone-monitor-to-use-the-app-848114.md):No, you can start tracking your fertility and cycle details with the Mira App today without needing the Mira Hormone Monitor.
- [Can I change the language of the Mira App?](https://help.miracare.com/en-US/can-i-change-the-language-of-the-mira-app-848115.md):Currently, the Mira App supports a specific language, which is English. We do not have support for additional languages at this time. Our focus remains on providing the best possible experience in English. While we don't have immediate plans to introduce support for other languages, we continuously evaluate feedback and may consider expanding language options in the future.
- [How to invite a partner?](https://help.miracare.com/en-US/how-to-invite-a-partner-848116.md):By inviting your partner to Mira App, you can share information about your cycle and hormones with one person but this person will not be able to add or edit any data in your Mira App account.
To invite your partner:
Now your partner should receive an email from Mira and do the following steps:
1. On the upper left corner of the home screen, click on your profile
2. Select “Reports and Connections” tab
3. Select “Cycle analysis”
- [How do I change the email associated with the Mira account?](https://help.miracare.com/en-US/how-do-i-change-the-email-associated-with-the-mira-account-878746.md):Please follow the steps below.
Step 1: Click "Settings" on the Profile page.
Step 2: Click "Change Email"
Step 3: Enter your new email
In your case, we recommend that you set the cycle length to the maximum of 150 days and set a period randomly. Thereafter, please keep testing by following the testing days shown on the app's calendar. Be sure to re-edit your cycle length and period date when you eventually get your period!
- [Mira App Update: New Home Page Design](https://help.miracare.com/en-US/mira-app-update-new-home-page-design-878748.md):Hi there, check out this video showcasing our New Home Page Design! The new design features clear indicators for high and low fertility.
- [Mira App Update: Wand-dipping Timer](https://help.miracare.com/en-US/mira-app-update-wand-dipping-timer-878749.md):Hi there, check out this video showcasing our newly launched Wand-dipping Timer feature!
- [Mira App Update: Direct Access to BBT, Mira Hormone Monitor, and Logs](https://help.miracare.com/en-US/mira-app-update-direct-access-to-bbt-mira-hormone-monitor-and-logs-878750.md):Hi there, check out this video showcasing our newly launched feature - direct access to BBT, Mira Hormone Monitor tests, and log data right from the home page!
- [Can I change the language of the Mira App?](https://help.miracare.com/en-US/can-i-change-the-language-of-the-mira-app-878751.md):Currently, the Mira App supports a specific language, which is English. We do not have support for additional languages at this time. Our focus remains on providing the best possible experience in English. While we don't have immediate plans to introduce support for other languages, we continuously evaluate feedback and may consider expanding language options in the future.
- [How can I download the app if it's not available in my country?](https://help.miracare.com/en-US/how-can-i-download-the-app-if-its-not-available-in-my-country-1027301.md): If you are in a location where our app is not currently available in the standard App Store, we have provided a safe and secure temporary solution to access our app. For Apple iOS users, you can download our app using Apple's TestFlight, an official - [How do I Sync Data from Mira Hormone Monitor to Mira App?](https://help.miracare.com/en-US/how-do-i-sync-data-from-mira-hormone-monitor-to-mira-app-848117.md):Syncing data requires the Mira Hormone Monitor to be paired with the Mira App. Once your Monitor is paired, your results will automatically sync with the app.
If your Mira Hormone Monitor is not already synced, you can:
By default, the chart will show all hormones you tested with Mira Monitor. If you wish to see one hormone, simply tap on it below the chart. You can tap on any number of hormones to see selected on the chart and tap again to unselect.
- [I didn’t have my period yet but it’s in the calendar, what to do?](https://help.miracare.com/en-US/i-didnt-have-my-period-yet-but-its-in-the-calendar-what-to-do-848119.md):The period you see in the calendar on the dates when you did not log your period is Mira App's prediction of when your period should occur according to your cycle data. This prediction cannot be removed from the calendar, but until you log your period, predictions do not impact your testing schedule nor the analysis of your data.
- [How to remove predicted period?](https://help.miracare.com/en-US/how-to-remove-predicted-period-848120.md):Mira App currently doesn’t provide a feature to remove a predicted period from the calendar. If your period did not occur as predicted, it will be marked in the calendar until the real period is logged in this cycle. The prediction will not impact your testing schedule nor the analysis of your data.
- [How to know if I ovulated?](https://help.miracare.com/en-US/how-to-know-if-i-ovulated-848121.md):Knowing for certain if you ovulated may be difficult, but Mira is here to help you stop guessing and start tracking what really happens in your body. Once you start testing with Mira Monitor and Mira Wands, the application will analyze your cycle information and your hormonal results to give you:
Fertility Status: Overview of your current fertility status and chances of conception.
Fertility Score: A score from 1 to 10 for each day of your cycle, where 1 is the lowest fertility and 10 is the highest fertility.
LH Peak Indicator: Once your results show a peak of LH, Mira will add an icon to your home page. Typically, LH Peak occurs one to two days prior to ovulation, and the day of LH Peak will have the highest score of 10/10.
Ovulation Indicator: A green dot on the Mira App home page will show:
Keep in mind that the exact moment of ovulation cannot be confirmed with hormonal levels and the detected ovulation is based on the time of detected LH peak.
Chart: You can also analyze the pattern of your Mira Monitor’s results on the chart page. Look for the rise of E3G, followed by the LH peak, and PdG rise after the fertile window.
Mira App will keep you updated about your Fertility Status and Fertility Score, which can change every day of the cycle. If you’re trying to conceive, it’s generally recommended to try every two days throughout your fertile window, with the highest chance of conception on the day of your LH Peak (Typically 10-12 hours before ovulation).
- [How Mira App predicts my fertile window?](https://help.miracare.com/en-US/how-mira-app-predicts-my-fertile-window-848123.md):In your first cycle with Mira, initially predictions are based on your cycle characteristics. Once you start testing your hormones with Mira Monitor, the app will adjust predictions. Over first three cycles Mira App will learn your cycles and hormone levels to provide even more accurate predictions.
- [Why prediction of my ovulation and fertile window moves?](https://help.miracare.com/en-US/why-prediction-of-my-ovulation-and-fertile-window-moves-848124.md):Mira App’s predictions are based on your cycle information and historical data. The more results Mira App gets from your Mira Monitor, the more accurate the predictions become. Sometimes the hormones behave differently than expected and the LH peak does not occur on the day of the predicted peak. In this case, Mira App will move the predicted date until it catches the LH peak.
- [Why do I need to test after confirming my ovulation?](https://help.miracare.com/en-US/why-do-i-need-to-test-after-confirming-my-ovulation-848125.md):Mira’s predictions and thresholds for analyzing your hormones are unique to you and based on your cycle characteristics and results from your Mira Monitor. If Mira doesn’t have enough data about your hormones, the predictions are more general and less adjusted to your unique cycle. Some recommended tests during your cycle do not provide additional data about current cycle events but ensure Mira adjusts the algorithm to accurately calculate your future cycles, fertile window, and ovulation.
- [How to manually add results from Mira Hormone Monitor?](https://help.miracare.com/en-US/how-to-manually-add-results-from-mira-hormone-monitor-848126.md):In case you tested with Mira Monitor but results are not syncing with Mira App, you can add your results manually.
Complete the following steps:
Currently, Mira App does not provide a feature to manually change or overwrite your ovulation date. This is to ensure the accuracy of the algorithm and cycle predictions. If you are sure you ovulated and Mira did not catch it, please contact our Customer Support team at support@miracare.com to adjust your results.
- [How to generate a Doctor’s Report?](https://help.miracare.com/en-US/how-to-generate-a-doctors-report-848129.md):Doctor’s Report is a .pdf file you can share with you health care provider to review your cycle information, hormonal data and your symptoms.
You can generate report two ways:
From App Menu
From the Chart Page
Mira App currently does not offer a feature to delete your results that were synced from the Mira Monitor. If you wish to delete your results, please contact our Customer Support team at support@miracare.com.
- [What is fertility status and fertility score?](https://help.miracare.com/en-US/what-is-fertility-status-and-fertility-score-848132.md):Fertility Status and Fertility Score are tools designed by Mira to help you understand what your hormones mean. Mira App algorithm analyzes your cycle and hormonal data to give you ready answers about your fertility:
Click the icon located in the upper right corner of the chart screen.
Complete the following steps:
Check out the video instructions at this link for an easy-to-follow guide.
- [How can I edit my period dates?](https://help.miracare.com/en-US/how-can-i-edit-my-period-dates-1035670.md): You can update your period dates in the app through two methods:. From the Homepage:. Using the Calendar:. These steps should help you easily manage your period details. If you have any issues or need further assistance, please don't hesitate to cont - [When should I test?](https://help.miracare.com/en-US/when-should-i-test-848133.md):There is no one set schedule for everyone. Mira App will provide you with a testing schedule that is tailored to your cycle and hormonal data.
To learn on which days you should test, you can:
Mira App creates a tailored testing schedule for every user, depending on your cycle and historical hormonal data. All recommended tests are used by the Mira algorithm to accurately identify your cycle phases, detect and confirm ovulation, and adjust the calculations to your unique hormone levels. Skipping recommended tests results in less accurate predictions and lower chances of accurate identification and confirmation of ovulation. Skipping one or two recommended tests in a cycle should not impact the algorithm, but skipping more tests will result in less accurate predictions.
- [How to see numbers for all days on my chart?](https://help.miracare.com/en-US/how-to-see-numbers-for-all-days-on-my-chart-848135.md):Option 1:
Option 2:
On the chart page, right below the chart, you will find a tip that is available for current day only. Tap on the tip to read more about your current results, fertility status and recommendations from Mira.
- [How to compare my chart?](https://help.miracare.com/en-US/how-to-compare-my-chart-848137.md):As one of the tools to better understand your hormones, Mira provides an option to compare your chart to your previous cycle and to other Mira users.
Every body is different and hormonal results may vary across all women and cycles. Mira App provides a couple of options to check your hormonal test results:
Analyze button: Available under your chart.
Hormone flow analysis:
Always consult your healthcare provider or a medical professional to interpret your hormonal test results and before making any decisions regarding your health or fertility. The Mira App’s insights and recommendations are based on the data you provide and the app's algorithm, but individual health conditions and circumstances may vary. Your healthcare provider will be able to provide you with personalized advice and treatment options.
Recommended dipping time is 20 seconds. To make it easier for you, Mira App provides a timer that you can turn on when you dip the wand and get an alert when it’s done.
Watch our video: https://youtube.com/shorts/e2IakXyu4Vg?si=YmTkQJzLCvXUx69_
- [How will I know which wand I need to test with?](https://help.miracare.com/en-US/how-will-i-know-which-wand-i-need-to-test-with-878759.md):Easy! Just follow these steps:
OR
If you would like to change your information like your profile picture, name, date of birth, email or password follow these steps:
To change your fertility goal:
To receive notifications from Mira App you need to provide a permission for the app:
iOS Phone:
Android Phone:
You can also manage your notifications inside Mira App:
Option 1:
Option 2:
After receiving an invitation to create a Partner Account via email, launch the Mira App.
Then navigate through the steps below:
Check out the video instructions at this link for an easy-to-follow guide.
- [How can I share an updated report with my consultant?](https://help.miracare.com/en-US/how-can-i-share-an-updated-report-with-my-consultant-974274.md): If you need to share an updated report with your consultant prior to an appointment, please make sure to do so directly. If you require any assistance with forwarding the updated document, do get in touch, and we will help ensure that the accurate in - [It's difficult for me to use my first-morning urine to test with two different wands. What should I do?](https://help.miracare.com/en-US/it-s-difficult-for-me-to-use-my-first-morning-urine-to-test-with-two-different-wands-what-should-i-do-848144.md):If you have enough time, we suggest using your first-morning urine to sample & test with the Mira Fertility Plus wand first. After the 16 min countdown, sample the urine using the Mira Fertility Confirm PdG wand and test.
If you don't have enough time in the morning, we suggest using your first-morning urine to sample & test with the Mira Fertility Confirm PdG wand. Try testing for LH + E3G during the afternoon or evening.
- [Data not Syncing While Mira Hormone Monitor and App Connecting](https://help.miracare.com/en-US/data-not-syncing-while-mira-hormone-monitor-and-app-connecting-848145.md):We are sorry to hear that you are experiencing issues with your Mira Hormone Monitor. Could you please kindly try the following if you haven’t done so?
Tip for you ??
You can also try to manually enter your unsynced data by clicking the menu icon on the top right corner of the Chart page and selecting “Add new measurement”
Please feel free to contact us if the problem is not resolved. We are here to help with any issues and questions you may have.
- [I need to uninstall and reinstall the App. Will I lose my data?](https://help.miracare.com/en-US/i-need-to-uninstall-and-reinstall-the-app-will-i-lose-my-data-848146.md):Uninstalling and reinstalling the Mira App will not result in the loss of any data. Once you log back into your account, all your previous data will be visible.
- [Troubleshooting Bluetooth Pairing Issues with Mira Hormone Monitor](https://help.miracare.com/en-US/troubleshooting-bluetooth-pairing-issues-with-mira-hormone-monitor-848147.md):We are sorry to hear that you have trouble connecting.
In rare cases, there may be several factors that are affecting the way the Bluetooth is syncing. Please try again ensuring the following steps:
If the issue persists after trying all the troubleshooting steps above, please kindly try to connect the Mira Hormone Monitor with another phone if it is available. Before connecting the Mira Hormone Monitor with another phone, please make sure that you have turned off the Bluetooth of the first phone.
Please contact us if the problem is not resolved. We are here to help with any issues and questions you may have. We appreciate your patience and sincerely apologize for any inconvenience this may have caused you.
- [Fixing Mismatched Dates in Mira Hormone Monitor and App](https://help.miracare.com/en-US/fixing-mismatched-dates-in-mira-hormone-monitor-and-app-848148.md):This issue might occur when the Mira Hormone Monitor has run out of battery and restarted itself. Therefore, if you did not pair your Mira Hormone Monitor with your phone after the restart, the Mira Hormone Monitor will show the incorrect date.
To avoid this in the future, kindly check the Mira Hormone Monitor’s battery level before testing. If the battery is low, make sure you charge it and connect the Mira Hormone Monitor to your phone as soon as possible.
If this doesn’t work, feel free to contact us. We are here to help :)
- [How to delete my Mira App account?](https://help.miracare.com/en-US/how-to-delete-my-mira-app-account-848149.md):To delete your Mira App account and remove all your data, please follow the steps below:
Please note: Deleting your Mira App account is irreversible. Once your account is deleted, you will not be able to retrieve any of your data or access our services with that account.
You can also request deleting your account through an email and our team will do it for you. Please contact us to initiate this process.
- [How to Change Reminder Settings](https://help.miracare.com/en-US/how-to-change-reminder-settings-878803.md):Complete the following steps:
Check out the video instructions at this link for an easy-to-follow guide.
- [Can I change my ovulation day in the Mira App?](https://help.miracare.com/en-US/can-i-change-my-ovulation-day-in-the-mira-app-1281169.md): Yes, you can manually adjust your ovulation day if you think that the Mira App has the wrong day. Make sure you have the latest version of the app and follow these steps:. 1) From the calendar page in the app, tap the top right corner to edit the cyc - [What should I do if my package is marked as delivered but I cannot find it?](https://help.miracare.com/en-US/what-should-i-do-if-my-package-is-marked-as-delivered-but-i-cannot-find-it-1026234.md): If your package is marked as delivered but you cannot locate it, here are a few steps you might consider:. We appreciate your patience and understanding in this process. We are here to help you resolve this issue! - [How do I handle an order if I forgot to apply a promo code?](https://help.miracare.com/en-US/how-do-i-handle-an-order-if-i-forgot-to-apply-a-promo-code-1027299.md): If you forgot to apply a promo code to your order, no worries! If you're still within the promotion period, just reach out to our customer service team, and we'll gladly arrange a one-time partial refund for the discount amount. Let us know, and we'l - [What happens when I refuse my order.](https://help.miracare.com/en-US/what-happens-when-i-refuse-my-order-1156965.md): If you choose to refuse delivery of your order, the package will be returned to us by the shipping carrier. Once we receive the returned product, we will process a refund to your original payment method. However, please note that a 15% restocking fee - [Should I pay import duties and taxes?](https://help.miracare.com/en-US/should-i-pay-import-duties-and-taxes-848166.md):We ship worldwide and we have warehouses in the USA, the UK, NL, CN, and AU. The shipping rates for your order will be calculated and displayed during the checkout process. We usually display the lowest shipping rates based on the weight of the products in your order and the distance from the nearest warehouse to your address. Your order may be subject to import duties and taxes (including VAT), which are incurred once a shipment reaches your destination country. We are sorry that Mira is not able to be responsible for these charges if they are applied and they are your responsibility as the customer. Please check local laws and regulations regarding the purchase to make sure you are able to import the product successfully. We strongly recommend reviewing local requirements before purchasing.
Please feel free to contact us via support@miracare.com if there are any further doubts about it, we are staying responsive.
- [Is the packaging discreet?](https://help.miracare.com/en-US/is-the-packaging-discreet-848168.md):Yes, the shipment looks like a standard package.
- [How can I track my order delivery?](https://help.miracare.com/en-US/how-can-i-track-my-order-delivery-848169.md):Once your order has shipped, you will receive an email with the tracking information.
- [How long it will take to get Mira?](https://help.miracare.com/en-US/how-long-it-will-take-to-get-mira-848170.md):On average, US, UK, and AU orders will arrive in 3-6 business days. Other countries may take longer. Sometimes, due to high demand, the shipping time maybe a little longer, please refer to the time on the checkout page.
- [Do you ship worldwide?](https://help.miracare.com/en-US/do-you-ship-worldwide-848171.md):NoFraud is a leading partner for eCommerce businesses seeking robust fraud prevention solutions. With a focus on screening transactions to identify and mitigate risks, NoFraud provides invaluable protection for both consumers and merchants. Their expertise ensures that online shopping remains safe and secure, shielding businesses from fraudulent activities and safeguarding consumers against unauthorized credit card use and potential chargebacks.
- [Why am I receiving communication from NoFraud to confirm a transaction?](https://help.miracare.com/en-US/why-am-i-receiving-communication-from-nofraud-to-confirm-a-transaction-848173.md):If you've received an email, call, or text message from NoFraud regarding a transaction, it's likely because the transaction displayed irregular shopping characteristics or was flagged as having elevated risk. NoFraud reaches out to confirm such transactions to ensure they were made by the authorized cardholder, providing an added layer of security for both consumers and businesses.
- [What should I do after confirming a transaction with NoFraud?](https://help.miracare.com/en-US/what-should-i-do-after-confirming-a-transaction-with-nofraud-848174.md):Once you've confirmed a transaction with NoFraud, there's typically nothing else you need to do unless a fraud analyst requests additional information from you. Your response helps NoFraud verify the legitimacy of the transaction, and in most cases, your order will be released for processing promptly thereafter.
- [Will NoFraud ever request my personal information?](https://help.miracare.com/en-US/will-nofraud-ever-request-my-personal-information-848175.md):NoFraud will never ask you for sensitive personal information such as your full credit card number or social security number. If you receive any communication requesting such information, it's important to treat it as suspicious and refrain from providing any details.
- [Can confirming a transaction with NoFraud cause delays to my order?](https://help.miracare.com/en-US/can-confirming-a-transaction-with-nofraud-cause-delays-to-my-order-848176.md):In the majority of cases, confirming a transaction with NoFraud helps expedite the order processing process. Once your response is received, your order can proceed without unnecessary delays, ensuring a seamless shopping experience for you.
- [What should I do if I didn't make the transaction in question?](https://help.miracare.com/en-US/what-should-i-do-if-i-didn-t-make-the-transaction-in-question-848177.md):If you receive a communication from NoFraud regarding a transaction that you did not authorize, it's crucial to take immediate action. Firstly, confirm with anyone who may have access to your credit card or payment account to ensure they didn't make the transaction either. If the transaction remains unauthorized, contact your credit card company or payment account provider to report the unauthorized activity. They will likely place a hold on your compromised card/account and issue a new one for your security. Additionally, review your recent transactions to ensure there's no further fraudulent activity to address.
- [Do you have financing options?](https://help.miracare.com/en-US/do-you-have-financing-options-858093.md):Financing is now available for customers in the United States, and Canada.
You can purchase any of our Mira products and enjoy some amazing perks, like:
?? Pay only 25% of your order’s total at check-out.
?? Pay 25% bi-weekly with no interest.
?? Reschedule payment if you need to (no fees apply).
ShopPay works for customers in the US. You can buy any of our Mira products now and pay later with easy interest-free four installments.
How does it work?
Sezzle works for customers in Canada. You can buy any of our Mira products now and pay later with easy interest-free four installments.
How does it work?
- [What is a Health Savings Account (HSA)?](https://help.miracare.com/en-US/what-is-a-health-savings-account-hsa-858094.md):
A Health Savings Account (HSA) is a tax-advantaged savings account available to individuals in the United States who are enrolled in a high-deductible health plan (HDHP). Contributions to an HSA are made with pre-tax dollars, and the funds can be used to pay for qualified medical expenses, including deductibles, copayments, and certain other healthcare expenses.
- [What is a Flexible Spending Account (FSA)?](https://help.miracare.com/en-US/what-is-a-flexible-spending-account-fsa-858095.md):A Flexible Spending Account (FSA) is another type of tax-advantaged savings account available in the United States, typically offered as part of an employer's benefits package. Employees can contribute a portion of their pre-tax earnings to their FSA, which can then be used to pay for eligible medical expenses, such as copayments, deductibles, prescription medications, and certain medical supplies.
- [Are Flexible Spending Accounts (FSAs) & Health Savings Accounts (HSAs) only available in the United States?](https://help.miracare.com/en-US/are-flexible-spending-accounts-fsas-health-savings-accounts-hsas-only-available-in-the-united-states-858096.md):Yes, Flexible Spending Accounts (FSAs) & Health Savings Accounts (HSAs) are specific to the United States and are governed by U.S. tax laws and regulations. However, similar concepts may exist in other countries, but they are often structured differently and may have different names. It is essential to research the specific financial regulations and practices applicable to each country or region.
- [What are the tax advantages of Flexible Spending Accounts (FSAs) & Health Savings Accounts (HSAs)?](https://help.miracare.com/en-US/what-are-the-tax-advantages-of-flexible-spending-accounts-fsas-health-savings-accounts-hsas-858097.md):Contributions to both Flexible Spending Accounts (FSAs) & Health Savings Accounts (HSAs) are made with pre-tax dollars, which means that the money contributed to these accounts is not subject to federal income tax. Additionally, any interest or investment earnings on the funds in these accounts grow tax-free. When used for qualified medical expenses, withdrawals from Flexible Spending Accounts (FSAs) & Health Savings Accounts (HSAs) are also tax-free.
- [What expenses are eligible for reimbursement with Flexible Spending Accounts (FSAs) & Health Savings Accounts (HSAs)?](https://help.miracare.com/en-US/what-expenses-are-eligible-for-reimbursement-with-flexible-spending-accounts-fsas-health-savings-accounts-hsas-858098.md):Qualified medical expenses that are eligible for reimbursement with Flexible Spending Accounts (FSAs) & Health Savings Accounts (HSAs) typically include a wide range of healthcare-related costs, such as doctor's visits, prescription medications, medical equipment, dental and vision care, and certain over-the-counter medications. However, it's essential to review the specific guidelines and regulations governing each account to determine which expenses are eligible for reimbursement.
- [Are Mira products eligible for reimbursement with my Flexible Spending Account (FSA) & Health Savings Account (HSA)?](https://help.miracare.com/en-US/are-mira-products-eligible-for-reimbursement-with-my-flexible-spending-account-fsa-health-savings-account-hsa-858099.md):Yes, Mira products are eligible for reimbursement with your Health Savings Account (HSA) or Flexible Spending Account (FSA).
Mira offers a range of products tailored to your fertility journey, including prenatal supplements, fertility testing wands, the Panorama Fertility Lab Test, Mira Hormone Health Clinic for Fertility, and basal body thermometers. All of these products are eligible for reimbursement with your Flexible Spending Account (FSA) & Health Savings Account (HSA), provided they are deemed eligible under your specific plan.
Mira products are eligible for reimbursement with your Health Savings Account (HSA) or Flexible Spending Account (FSA). To seek reimbursement for your out-of-pocket expenses, you'll need to submit a claim to your health insurance company. This process is often facilitated through your employer, who provides the coverage.
While we'd love to provide a step-by-step guide for reimbursement, it's important to note that different Health Savings Account (HSA) or Flexible Spending Account (FSA) plans have varying documentation requirements.
If you're unable to use your Health Savings Account (HSA) or Flexible Spending Account (FSA) card for the purchase, simply keep your order confirmation email. In most cases, this email is sufficient for reimbursement. However, depending on your plan, you may be required to complete a reimbursement request form or provide additional records such as expense statements or doctor’s notes. It's essential to check the specific requirements with your insurance company or employer.
If you need any additional documentation from Mira, please don't hesitate to contact us with any questions or concerns.
- [What should I consider regarding the timing of my purchase with my Health Savings Account (HSA) or Flexible Spending Account (FSA)?](https://help.miracare.com/en-US/what-should-i-consider-regarding-the-timing-of-my-purchase-with-my-health-savings-account-hsa-or-flexible-spending-account-fsa-858101.md):Review your plan's year-end spending rules and deadlines, including any run-out or grace periods, to maximize your benefits before they expire. Ensure you verify these details with your accountant to optimize your benefits effectively.
- [Can I pay for Mira with my Flexible Spending Account (FSA) & Health Savings Account (HSA) card?](https://help.miracare.com/en-US/can-i-pay-for-mira-with-my-flexible-spending-account-fsa-health-savings-account-hsa-card-858102.md):Yes, you can.
There are two ways you can easily do so:
To use your HSA or FSA debit card, add products to your cart as usual. At checkout, select “Flex | Pay with HSA/FSA” as your payment option, enter your HSA or FSA debit card, and complete your checkout as usual.
- [What is Flex and what is their relationship with Mira?](https://help.miracare.com/en-US/what-is-flex-and-what-is-their-relationship-with-mira-858104.md):Mira has partnered with Flex to allow you to use your Health Savings Account (HSA) or Flexible Spending Account (FSA). This means you can now use your HSA or FSA debit card to buy Mira products with pre-tax dollars, resulting in net savings of 30-40%, depending on your tax bracket.
- [What if I don’t have my HSA/FSA card available?](https://help.miracare.com/en-US/what-if-i-dont-have-my-hsa-fsa-card-available-858105.md):If you don’t have your HSA or FSA card handy, still select “Flex | Pay with HSA/FSA” as your payment method. Enter your credit card information and Flex will email you an itemized receipt to submit for reimbursement.
- [Why isn’t Flex showing up as a payment option?](https://help.miracare.com/en-US/why-isnt-flex-showing-up-as-a-payment-option-858106.md):The key here is to make sure you are logged out of Shop Pay. One of the easiest ways to do this is to go through checkout in an incognito window.
- [My HSA/FSA card keeps declining. What’s going on?](https://help.miracare.com/en-US/my-hsa-fsa-card-keeps-declining-whats-going-on-858107.md):HSA/FSA cards are debit cards and so the most common reason for declines is insufficient funds. Reach out to your HSA/FSA administrator to confirm your balance.
- [I submitted my Flex itemized receipt for reimbursement and my FSA requires more information.](https://help.miracare.com/en-US/i-submitted-my-flex-itemized-receipt-for-reimbursement-and-my-fsa-requires-more-information-858108.md):Please forward us the request from your FSA and we will work with the Flex team to issue you a new receipt.
Reach out to us via chat or email (support@miracare.com).
Reach out to us via chat or email (support@miracare.com). We will reach out to Flex’s team and have them re-send your receipt.
- [My purchase receipt from Mira has a different number than what my FSA was charged. How can we resolve it?](https://help.miracare.com/en-US/my-purchase-receipt-from-mira-has-a-different-number-than-what-my-fsa-was-charged-how-can-we-resolve-it-858110.md):Our apologies for the discrepancy, reach out to us via chat or email (support@miracare.com). We'll review the charges and get back to you with details of the refund, if that’s the case.
- [Why do I need to provide Mira with health information?](https://help.miracare.com/en-US/why-do-i-need-to-provide-mira-with-health-information-858111.md):In order to qualify to use your HSA or FSA card for Mira products, the IRS requires you to have a Letter of Medical Necessity. Mira has partnered with Flex to enable asynchronous telehealth visits as part of our checkout. Within 24 hours of your purchase, Flex will email you both an itemized receipt.
- [What is a Letter of Medical Necessity?](https://help.miracare.com/en-US/what-is-a-letter-of-medical-necessity-858112.md):This letter is basically a note from a doctor saying that you are purchasing an item to treat or manage a medical condition.
- [Do I need to do anything with my Letter of Medical Necessity?](https://help.miracare.com/en-US/do-i-need-to-do-anything-with-my-letter-of-medical-necessity-858113.md):You should keep it on file for at least three years in the event of an IRS audit of your HSA or FSA account. Occasionally, FSAs may ask for the Letter to confirm eligibility of your purchase.
- [Can you re-write my Letter of Medical Necessity in my husband's/friend's name? I used their card for the purchase.](https://help.miracare.com/en-US/can-you-re-write-my-letter-of-medical-necessity-in-my-husband-s-friend-s-name-i-used-their-card-for-the-purchase-858114.md):Unfortunately, not. The individual who completed the checkout flow also completed an async telehealth visit with one of Flex’s providers in the background.
To change the details on the Letter of Medical Necessity, we can issue you a refund and your husband/friend, etc. can go through the checkout flow themselves.
- [The date on my Letter of Medical Necessity is one day different from my receipt.](https://help.miracare.com/en-US/the-date-on-my-letter-of-medical-necessity-is-one-day-different-from-my-receipt-858115.md):Thanks for letting us know! This may be a time zone issue. Please reach out to us via chat or email (support@miracare.com) we’ll contact our partners at Flex to see if they can re-issue the Letter with an updated date.
- [My FSA says I need \[a product name, NPI number, other info\] added to my Letter for approval.](https://help.miracare.com/en-US/my-fsa-says-i-need-a-product-name-npi-number-other-info-added-to-my-letter-for-approval-858116.md):Generally, we’re not able to accommodate one off requests but we will reach out to our partners at Flex and see if we can accommodate your request.
- [I want to use two HSA/FSA cards to pay my purchase at Mira. Is there a provision for that? Or is there a workaround to provide that?](https://help.miracare.com/en-US/i-want-to-use-two-hsa-fsa-cards-to-pay-my-purchase-at-mira-is-there-a-provision-for-that-or-is-there-a-workaround-to-provide-that-858117.md):Unfortunately, this isn't a supported option today. If you have insufficient funds in a single HSA or FSA account, you can instead enter a credit card on the Flex checkout page. You will receive their itemized receipt and Letter of Medical Necessity from Flex and you can use those documents to submit for reimbursement for whatever the available balance is in the account.
- [Is sales tax covered by HSA/FSA funds, or is it treated separately?](https://help.miracare.com/en-US/is-sales-tax-covered-by-hsa-fsa-funds-or-is-it-treated-separately-858118.md):Sales tax for eligible items is also covered by HSA/FSA funds. If you have a split cart, the tax will be divided among the cards based on the items.
- [Can old (non-Flex) customers use their order confirmation email to apply for HSA/FSA refunds?](https://help.miracare.com/en-US/can-old-non-flex-customers-use-their-order-confirmation-email-to-apply-for-hsa-fsa-refunds-858119.md):For Health Savings Accounts (HSAs), consumers can use an itemized receipt for reimbursement anytime after they have made the purchase, even if it is many years later.
For Flexible Spending Accounts (FSAs), most accounts require that the purchase was made in the calendar year during which the consumer had the FSA, as FSAs typically do not roll over. Some FSAs offer a buffer window, allowing customers additional time to submit receipts for expenses incurred during the previous calendar year.
In either case, customers may need an itemized receipt. Flex issues these receipts for transactions completed through the Flex checkout, but for older transactions, merchant support may be needed to generate the necessary documentation.
The ability to apply for FSA reimbursement in a future calendar year depends on the policy of the specific FSA provider. Most FSA administrators require that the purchase be made during the time of coverage. For example, if the FSA coverage is for 2025, all purchases typically need to be made and/or submitted for reimbursement within that coverage period.
However, some administrators may have more flexible rules regarding the timing of when the expense occurred. We recommend that customers review their plan policy to confirm the details.
Note: Health Savings Accounts (HSAs) are different and generally allow for reimbursement at any time, even in future years.
Sorry for the trouble with your discount code. Please ensure the following:
If you've checked these and still face issues, please contact our support team for immediate assistance.
- [Subscription orders: Is there a limit to how many Loyalty Points I can redeem at once?](https://help.miracare.com/en-US/subscription-orders-is-there-a-limit-to-how-many-loyalty-points-i-can-redeem-at-once-1336399.md): Yes, there are limits to how many Loyalty Points you can redeem per order, depending on the type of purchase. Subscription orders: You can redeem up to $15 worth of points per order. These limits help us maintain fair pricing while continuing to rewa - [How do I start a subscription with Mira?](https://help.miracare.com/en-US/how-do-i-start-a-subscription-with-mira-858365.md):To subscribe to Mira products, visit the Mira website and log into your Mira account or create a new one if you haven't already. Then, select the products you wish to subscribe to and customize your subscription preferences before proceeding to checkout.
- [What are the benefits of subscribing to Mira products?](https://help.miracare.com/en-US/what-are-the-benefits-of-subscribing-to-mira-products-858366.md):Subscribing to Mira products offers several benefits, including convenient and timely deliveries, exclusive savings on your purchases, and the assurance that you'll never run out of your favorite products.
- [Will I receive any discounts or promotions with my subscription?](https://help.miracare.com/en-US/will-i-receive-any-discounts-or-promotions-with-my-subscription-858367.md):Yes, subscribers enjoy exclusive discounts and promotions on their Mira purchases. You can save up to a certain percentage off each month, depending on your chosen delivery frequency, and also benefit from loyalty points and promo codes. However, it's important to note that each promo works differently, and specific promotional rules apply. Please check the promo disclaimers in the promotional communications you receive for details on how to apply the promo codes and any restrictions or conditions that may apply. If you have any questions or concerns, don’t hesitate to contact us.
- [How much can I save monthly by subscribing to Mira products?](https://help.miracare.com/en-US/how-much-can-i-save-monthly-by-subscribing-to-mira-products-858368.md):Subscribing to Mira products offers significant monthly savings. Here's a breakdown of the potential savings:
To maximize your savings, make sure to choose the delivery frequency that best suits your needs—whether it's bimonthly or monthly. Additionally, take advantage of loyalty points and promo codes to unlock additional discounts on your orders.
- [Can I apply a promo code AND Loyalty Points to a subscription order?](https://help.miracare.com/en-US/can-i-apply-a-promo-code-and-loyalty-points-to-a-subscription-order-858371.md):No, it is not possible to apply both a promo code and loyalty points to a subscription order.
- [Are there any commitments or contracts when I subscribe to Mira?](https://help.miracare.com/en-US/are-there-any-commitments-or-contracts-when-i-subscribe-to-mira-858372.md):No, there are no long-term commitments or contracts when you subscribe to Mira products. You have the flexibility to cancel, pause or change your subscription at any time.
- [Can I change or modify my subscription after I've subscribed?](https://help.miracare.com/en-US/can-i-change-or-modify-my-subscription-after-i-ve-subscribed-858373.md):Yes, you can easily manage your subscription at any time. Log into your personal account on Mira’s website and navigate to the "Manage Subscription" section to make changes such as adjusting delivery frequency, adding or removing products, or updating your shipping address.
- [How often will I receive my subscribed products?](https://help.miracare.com/en-US/how-often-will-i-receive-my-subscribed-products-858374.md):You can choose your preferred delivery frequency when setting up your subscription. Mira offers both monthly and bimonthly delivery options, allowing you to customize your subscription based on your needs and usage.
- [How do I cancel my subscription?](https://help.miracare.com/en-US/how-do-i-cancel-my-subscription-858375.md):Canceling your subscription is hassle-free. Here’s how: log into your personal account on Mira’s website, access the "Manage Subscription" tab, and select “Cancel subscription” to proceed with canceling your subscription. Alternatively, you can also cancel your subscription from the last email announcing your upcoming charge (sent 5 days before billing). Please ensure that the email used for the subscription order matches the email associated with your personal account on Mira’s website for seamless cancellation. Remember, if you ever need a temporary break, you can also snooze your subscription or skip an upcoming order using the same process.
- [How can I snooze (and reactivate) my subscription?](https://help.miracare.com/en-US/how-can-i-snooze-and-reactivate-my-subscription-858376.md):Yes, snoozing or reactivating your subscription is simple. Simply log into your personal account on Mira’s website, access the "Manage Subscription" tab and select the option to snooze your subscription. To reactivate, follow the same process. When you click Reactivate, the system automatically suggests updating your subscription from the next day. However, when reactivating, you can choose a different date. This will be the date when you’ll be billed by the payment method you specified in your account.
- [Can I skip a delivery if I don't need my products for a certain month?](https://help.miracare.com/en-US/can-i-skip-a-delivery-if-i-don-t-need-my-products-for-a-certain-month-858377.md):Yes, you have the option to skip a delivery if you don't need your products for a particular month. Simply log into your account, access the "Manage Subscription" tab and select the option to skip the upcoming delivery.
- [Can I change the delivery frequency of my subscription?](https://help.miracare.com/en-US/can-i-change-the-delivery-frequency-of-my-subscription-858378.md):Absolutely! You can easily adjust your delivery frequency by accessing the "Manage Subscription" tab in your personal account. From there, you can choose to “Update next delivery date” to suit your needs. Additionally, you have the option to “Change delivery frequency” according to your preferences.
- [What if I want to add or remove products from my subscription?](https://help.miracare.com/en-US/what-if-i-want-to-add-or-remove-products-from-my-subscription-858379.md):It's easy to make adjustments to your subscription! Just log in to your account and navigate to the "Manage Subscription" section. To add a product, click on “Add product”, and select the item you want to add, its quantity, and delivery. If you need to remove a product or amend its quantity, simply hover over the product, click on 'edit product", and then select "update quantity" or "remove product". With just a few clicks, you can customize your subscription to suit your needs.
- [What happens if I need to update my shipping address?](https://help.miracare.com/en-US/what-happens-if-i-need-to-update-my-shipping-address-858380.md):No problem at all! Simply log in to your Mira account and navigate to the "Manage Subscription" section. From there, you can easily update your shipping address to ensure your orders are delivered to the correct location.
- [How can I update my payment method for my subscription?](https://help.miracare.com/en-US/how-can-i-update-my-payment-method-for-my-subscription-858381.md):Updating your payment method is quick and easy. Simply log in to your Mira account and navigate to the "Manage Subscription" section. From there, you can easily update your payment method. Once you update your payment method, it may take up to 24 hours to apply.
- [Are there any hidden fees associated with my subscription?](https://help.miracare.com/en-US/are-there-any-hidden-fees-associated-with-my-subscription-858382.md):We believe in transparency, so there are no hidden fees with your subscription. The price you see at checkout is the price you'll pay, excluding shipping costs, any applicable taxes, or other expenses. Please note that your subscription shipping costs, calculated at checkout, will be added to each of your upcoming orders. These shipping costs may vary if you change your shipping address. We ship worldwide and have warehouses in the USA, the UK, NL, CN, and AU. Rest assured, any additional charges will be clearly outlined before you finalize your order, ensuring transparency and peace of mind.
- [I made an order containing a subscription and a one-time purchase. How are the shipping fees calculated?](https://help.miracare.com/en-US/i-made-an-order-containing-a-subscription-and-a-one-time-purchase-how-are-the-shipping-fees-calculated-858384.md):The shipping fees for each item will be calculated separately at checkout. The total shipping cost will be the sum of these individual costs. If you are purchasing multiple subscriptions with different frequencies, the shipping cost and frequency will be displayed under each line item.
- [I’m already subscribed to a wand, but after subscribing to another type of wand, I noticed duplicated shipping fees. How do I fix this?](https://help.miracare.com/en-US/im-already-subscribed-to-a-wand-but-after-subscribing-to-another-type-of-wand-i-noticed-duplicated-shipping-fees-how-do-i-fix-this-858385.md):To prevent duplicated shipping fees, please log in to your personal account on Mira’s website, select "Manage Subscription," and then choose "Add Product" to include the additional item. If you encounter any issues, please contact us for assistance in managing your subscription and avoiding double shipping charges.
- [Do I need a website account to make subscriptions or place orders?](https://help.miracare.com/en-US/do-i-need-a-website-account-to-make-subscriptions-or-place-orders-858386.md):No, you can make subscriptions or place orders with us without the need for a website account. If you haven't created an account yet, no worries – you don't automatically have one by making a purchase. However, to manage your subscription online, you'll need to log in to a personal account on our shop page.
- [Do I need the same account for the Mira App and the website?](https://help.miracare.com/en-US/do-i-need-the-same-account-for-the-mira-app-and-the-website-858387.md):Currently, the account for the Mira app is separate from the website account. Making subscriptions or placing orders does not require signing up for a website account, so you may not have one yet. However, to manage your subscription online, you'll need to log in to a personal account on our shop page or create one first.
- [How can I activate my account to manage my subscription online?](https://help.miracare.com/en-US/how-can-i-activate-my-account-to-manage-my-subscription-online-858388.md):Contact us if you need help. Our Customer Support team can email you an activation link to set up your account, please check both your inbox and spam/junk folder for this email. Once you locate the email, click on the activation link to complete the setup process.
- [Once my account is active, how do I manage my subscription?](https://help.miracare.com/en-US/once-my-account-is-active-how-do-i-manage-my-subscription-858389.md):Once your account is active, log in to your personal account on Mira's website and navigate to “Manage Subscription” to make any necessary changes to your subscription.
- [What if I have questions or need assistance with my subscription?](https://help.miracare.com/en-US/what-if-i-have-questions-or-need-assistance-with-my-subscription-858390.md):If you have any questions or need assistance with your subscription, please don't hesitate to contact us.
- [Once my account is active, how do I manage my subscription?](https://help.miracare.com/en-US/once-my-account-is-active-how-do-i-manage-my-subscription-878799.md): Once your account is active, log in to your personal account on Mira's website and navigate to “Manage Subscription” to make any necessary changes to your subscription. - [What is the Mira Loyalty & Referral Program?](https://help.miracare.com/en-US/what-is-the-mira-loyalty-referral-program-858391.md):The Mira Loyalty & Referral Program is designed to reward our valued customers for their loyalty and support. By participating, you can earn points and unlock exclusive rewards every time you shop with Mira.
- [How do I join the Mira Loyalty & Referral Program?](https://help.miracare.com/en-US/how-do-i-join-the-mira-loyalty-referral-program-858392.md):All customers are automatically enrolled in the Mira Loyalty & Referral Program upon creating a personal account on Mira’s website. There is no need to sign up separately to start earning points with every purchase. The more you shop, the more perks and savings you unlock.
- [Do I automatically join the Loyalty program If I subscribe to Mira emails?](https://help.miracare.com/en-US/do-i-automatically-join-the-loyalty-program-if-i-subscribe-to-mira-emails-858393.md):No, you have to create a personal account on Mira’s website to join the program.
- [What are the different tiers in the Mira Loyalty & Referral Program?](https://help.miracare.com/en-US/what-are-the-different-tiers-in-the-mira-loyalty-referral-program-858394.md):The Mira Loyalty & Referral Program consists of three tiers: Mira Friend, Mira Super Friend, and Mira Lover. Each tier offers increasingly rewarding benefits and perks. As you accumulate points through various actions such as purchases and interactions, you'll level up your tier, unlocking additional benefits and rewards. Refer to the Loyalty & Referral Program page for more details.
- [How do I earn points in the Mira Loyalty & Referral Program?](https://help.miracare.com/en-US/how-do-i-earn-points-in-the-mira-loyalty-referral-program-858395.md):Points can be earned through various actions, including making purchases, engaging with our social media channels, referring friends, and celebrating milestones like birthdays and Mira anniversaries. Earn 1 point for every $1 spent (and more depending on your tier). Refer to our Loyalty & Referral Program page for more details. You can check your points balance anytime in your Mira account.
- [How can I redeem my Loyalty Points?](https://help.miracare.com/en-US/how-can-i-redeem-my-loyalty-points-858396.md):Loyalty points can be redeemed for discounts on eligible products during the checkout process on our website. Simply apply your points at checkout to enjoy savings on your purchase.
- [How do I apply my Loyalty Points during checkout?](https://help.miracare.com/en-US/how-do-i-apply-my-loyalty-points-during-checkout-858397.md):Applying your Loyalty Points during checkout is simple. When you proceed to checkout, you'll see your Loyalty Points displayed in USD. After selecting "Apply Points," the system automatically converts their value to your local currency. You can then use these points to receive discounts on eligible products.
- [Are there any restrictions on redeeming Loyalty Points?](https://help.miracare.com/en-US/are-there-any-restrictions-on-redeeming-loyalty-points-858398.md):Yes, loyalty points cannot be redeemed simultaneously with a promo code. However, you can choose to use either your Loyalty Points or a promo code to receive discounts on your purchase. Additionally, loyalty points can only be applied to Mira products and services, excluding Mira Fertility Coaching and Mira Panorama Fertility Lab Test.
- [Can I use my Loyalty Points and a promo code together?](https://help.miracare.com/en-US/can-i-use-my-loyalty-points-and-a-promo-code-together-858399.md):No, you cannot apply your Loyalty Points and a promo code simultaneously. However, you can choose to use either your Loyalty Points or a promo code to receive discounts on your purchase.
- [Which products are eligible for Loyalty Points redemption?](https://help.miracare.com/en-US/which-products-are-eligible-for-loyalty-points-redemption-858400.md):You can redeem your Loyalty Points for discounts on a wide range of Mira products and services, excluding Mira Hormone Health Clinic for Fertility and Mira Panorama Fertility Lab Test.
- [Can I earn points for referring friends to Mira? How does the “Refer a Friend” program work?](https://help.miracare.com/en-US/can-i-earn-points-for-referring-friends-to-mira-how-does-the-refer-a-friend-program-work-858401.md):Yes, you can earn points by referring friends to Mira. When your friend makes a qualifying purchase using your referral link, both you and your friend will receive a $20 reward. It's our way of thanking you for spreading the word about Mira! Simply add your friend’s email on the Loyalty & Referral Program page to refer them. If you don't know your friend's email, you can easily copy the referral link or share it on social media.
- [How do I check my Loyalty Points balance?](https://help.miracare.com/en-US/how-do-i-check-my-loyalty-points-balance-858402.md):You can view your loyalty points balance by logging into your Mira account and accessing the Loyalty Program section. Your points balance will be displayed there.
- [How do I redeem my Loyalty Points?](https://help.miracare.com/en-US/how-do-i-redeem-my-loyalty-points-858403.md):Redeeming your loyalty points for discounts is simple! Just apply them at checkout when making a purchase. Please note that different limits apply when using loyalty points in your Personal Account to pay for a Subscription.
Here's a breakdown of the redemption values:
Additionally, you can use your loyalty points to partially pay for one-time purchases or subscriptions. You can do this at the Checkout Stage or in your Personal Account for subscriptions. You’ll be shown how many points you have and how many points you can select to apply to the order. The discount amounts are fixed and have different values for the Checkout Stage and in the Personal Account (where, for subscriptions, a portion of the discount is already factored into the subscription cost). Remember, you need to log into your account to have the opportunity to redeem your loyalty points.
It's also important to note that at first, you will see your Loyalty Points in USD, but the value of your points will be exchanged to your currency after you apply them during check-out.
- [How long will it take for my credits to appear in my account?](https://help.miracare.com/en-US/how-long-will-it-take-for-my-credits-to-appear-in-my-account-858404.md):Most of your points will be added to your account instantly after taking an action. The only exception is with your birthday credits that will automatically get credited to your account on your next birthday.
- [What will happen to my points if I bought a product with points, and then returned it?](https://help.miracare.com/en-US/what-will-happen-to-my-points-if-i-bought-a-product-with-points-and-then-returned-it-858405.md):If you return an order that was fully paid for, the points you earned from it will be removed. If you return only part of an order, the points will be deducted proportionally to the cost of the returned item.
If you used points to get a coupon for your purchase and then fully return the order, those points will be returned to you. However, if you partially return an order where you used a coupon, no points will be returned as the coupon is applied to the entire order.
- [Are Mira subscriptions the same thing as the Loyalty & Referral Program?](https://help.miracare.com/en-US/are-mira-subscriptions-the-same-thing-as-the-loyalty-referral-program-858406.md):No, but these are two great ways to save on your purchases.
With subscriptions, you enjoy a regular discount every month (5% or 10% off, depending on the delivery frequency you choose) + you can earn your points in your personal account (a double saving!).
With the Loyalty & Referral Program, you can apply your points (and save) to both one-time purchases and subscriptions.
- [Can I apply Loyalty Points to a subscription order?](https://help.miracare.com/en-US/can-i-apply-loyalty-points-to-a-subscription-order-858407.md):Yes, provided you have enough balance based on the rewards settings. Loyalty points redemption is available for both the first subscription order and all following ones.
- [Can I earn Loyalty Points when I subscribe to wands or other products?](https://help.miracare.com/en-US/can-i-earn-loyalty-points-when-i-subscribe-to-wands-or-other-products-858408.md):Yes, every subscription order generates Loyalty points.
- [Do Loyalty Points expire?](https://help.miracare.com/en-US/do-loyalty-points-expire-858409.md):Yes, the loyalty points expiration period is one year after the date earned.
- [Can I be downgraded to another smaller tier?](https://help.miracare.com/en-US/can-i-be-downgraded-to-another-smaller-tier-858410.md):No. You will always maintain your tier status and can’t be downgraded.
- [Can I transfer my Loyalty Points to someone else (like a friend) or a new account?](https://help.miracare.com/en-US/can-i-transfer-my-loyalty-points-to-someone-else-(like-a-friend)-or-a-new-account-858411.md):You can’t transfer your Loyalty points to another person like friends or family. However, you can transfer them to another email address if it still belongs to you. Contact us for help.
- [Can I earn Loyalty Points retroactively from past purchases?](https://help.miracare.com/en-US/can-i-earn-loyalty-points-retroactively-from-past-purchases-858412.md):No, you can’t.
- [Do I accumulate Loyalty Points when I buy with a Gift card?](https://help.miracare.com/en-US/do-i-accumulate-loyalty-points-when-i-buy-with-a-gift-card-858413.md):Yes, you do accumulate Loyalty points when you purchase a gift card.
- [Can I apply points to buy a gift card?](https://help.miracare.com/en-US/can-i-apply-points-to-buy-a-gift-card-858414.md):No, you cannot use points to buy a gift card.
- [Why can't I see my Loyalty Points or redeem them?](https://help.miracare.com/en-US/why-cant-i-see-my-loyalty-points-or-redeem-them-858415.md):If you're experiencing difficulties with viewing or redeeming your Loyalty points, there could be several reasons:
Remember: Your redeemable points will only appear if you're logged into your Mira website account before checking out!
- [Redeeming Loyalty Points with Different Payment Methods](https://help.miracare.com/en-US/redeeming-loyalty-points-with-different-payment-methods-858416.md):Loyatly points cannot be redeemed with Paypal or GooglePay or ApplePay express checkouts - if you intend to use one of these payment methods please proceed with regular checkout, entering your shipping address, shipping method and payment details at each step. The payment options will be provided on the last step.
- [How can I earn more points?](https://help.miracare.com/en-US/how-can-i-earn-more-points-878801.md):Here’s how to earn more points:
Earn 1 point for every $1 spent.
Earn 45 points by creating your account.
Earn 100 points on your birthday (Note: Don’t forget to enter your birthday info!)
Earn 10 points each for following our TikTok/Instagram. Earn another 10 points by joining our Facebook community.
Earn 20 points each for leaving a review, adding a photo in your review, adding a video in your review, taking our quiz, and getting an anniversary reward.
Yes, you can cancel your order before it is processed. However, we strive to process orders promptly upon placement, typically completing them within 1 to 2 business days. We encourage customers to contact us immediately for cancellations.
- [How long do I have to cancel my order?](https://help.miracare.com/en-US/how-long-do-i-have-to-cancel-my-order-858432.md):Cancellation requests must be submitted before the order is processed. However, we typically process orders immediately upon placement, typically completing within 1 to 2 business days. We encourage customers to contact us immediately for cancellations. Once you receive a confirmation email, changes or cancellations may not be possible.
- [What is your return policy for the Mira Hormone Monitor and Mira Basal Body Thermometer?](https://help.miracare.com/en-US/what-is-your-return-policy-for-the-mira-hormone-monitor-and-mira-basal-body-thermometer-858433.md):You can initiate a return request within 20 days of product delivery. The product must be unopened, unused, and in its original condition. Please contact us for return authorization.
- [How do I request a return?](https://help.miracare.com/en-US/how-do-i-request-a-return-858434.md):To initiate a return request, please contact us with your order number and photo or video evidence of the product's condition. Additionally, include a detailed reason for your request. In some cases our team may require further validation of the evidence provided and will offer instructions if necessary.
- [Will there be any deductions or additional costs for returning a product?](https://help.miracare.com/en-US/will-there-be-any-deductions-or-additional-costs-for-returning-a-product-858435.md):For US orders requesting a return label, please note that a 15% deduction from the product’s original price applies. This deduction is intended to cover associated expenses, including shipping and handling charges from the original order. Additionally, please be aware that VAT or other customs fees are non-refundable.
For all returns outside of the US, shipping cost will apply. Please consider these factors when initiating a return.
- [How long does it take to receive a refund?](https://help.miracare.com/en-US/how-long-does-it-take-to-receive-a-refund-858811.md): Refunds will typically be processed within 3-5 business days and automatically applied to your original method of payment. Please note that additional processing time by your bank may apply. - [What is your warranty policy for the Mira Hormone Monitor and Mira Basal Body Thermometer?](https://help.miracare.com/en-US/what-is-your-warranty-policy-for-the-mira-hormone-monitor-and-mira-basal-body-thermometer-858437.md):We provide a 1 year warranty against manufacturing defects in materials and workmanship. Please keep your original receipt for warranty claims.
- [How do I make a warranty claim?](https://help.miracare.com/en-US/how-do-i-make-a-warranty-claim-858438.md):To make a warranty claim, please contact our Customer Support team with proof of purchase, such as your order number, and provide a detailed description of the issue you are experiencing with the product. Additionally, include photo evidence as proof of the product's condition, if applicable. Our Customer Support team will guide you through the process of initiating a warranty claim and assist you in resolving the issue promptly.
- [What is covered under the warranty?](https://help.miracare.com/en-US/what-is-covered-under-the-warranty-858439.md):The warranty typically covers defects in materials and workmanship under normal use. However, specific coverage may vary depending on the product/service. In general, the warranty does not apply to:
(i) Normal wear and tear, including scratches and dents.
(ii) Consumable parts included in the Mira Product or Complementary Products, such as batteries, unless product damage has occurred due to a defect in materials or workmanship.
(iii) Damage resulting from your failure to use the Mira Product in accordance with the instructions accompanying the Mira Product or available on the website.
(iv) Damage resulting from an accident, flood, fire, misuse, or abuse.
(v) Damage resulting from service performed, or damage resulting from tampering with or alterations to the Mira Product, by anyone not authorized by Mira.
(vi) Use of the Mira Product with any application or software other than the Mira Mobile App.
- [What if my Mira Hormone Monitor and Mira Basal Body Thermometer require repair or replacement under warranty?](https://help.miracare.com/en-US/what-if-my-mira-hormone-monitor-and-mira-basal-body-thermometer-require-repair-or-replacement-under-warranty-858440.md):Mira retains the exclusive right to repair or replace the Mira Product or Complementary Products, at its sole discretion. If you encounter issues covered under warranty, please contact our Customer Support team with proof of purchase, such as your order number, and provide a detailed description of the issue you are experiencing with the product. Additionally, include photo evidence as proof of the product's condition, if applicable.
- [Where can I find more information about your policies?](https://help.miracare.com/en-US/where-can-i-find-more-information-about-your-policies-858813.md): You can find detailed information about our cancellation, refund, and warranty policies on our website. Alternatively, you can contact our customer support team for assistance. - [What if I find out I'm pregnant and haven't used the product yet?](https://help.miracare.com/en-US/what-if-i-find-out-im-pregnant-and-havent-used-the-product-yet-974190.md): Congratulations on your pregnancy! If you've purchased our products but discovered you're pregnant before using them, you may return the unopened package. Please check the seal is intact and provide proof with images. We will then guide you through t - [Can I cancel my order for Mira Wands?](https://help.miracare.com/en-US/can-i-cancel-my-order-for-mira-wands-858442.md):Yes, you can cancel your order before it is processed. However, we typically process orders immediately upon placement, typically completing within 1 to 2 business days. We encourage customers to contact us immediately for cancellations.
- [How long do I have to cancel my order?](https://help.miracare.com/en-US/how-long-do-i-have-to-cancel-my-order-858795.md): Cancellation requests must be submitted before the order is processed. However, we typically process orders immediately upon placement, typically completing within 1 to 2 business days. We encourage customers to contact us immediately for... - [What is your return policy for Mira Wands?](https://help.miracare.com/en-US/what-is-your-return-policy-for-mira-wands-858443.md):You can initiate a return request within 20 days of product delivery. The product must be unopened, unused, and in its original condition. Please contact us for return authorization.
- [How do I request a return?](https://help.miracare.com/en-US/how-do-i-request-a-return-858796.md): Start your return or exchange through Mira’s Returns Portal. You do not need to send photos or a LOT number to begin. - [Will there be any deductions or additional costs for returning a product?](https://help.miracare.com/en-US/will-there-be-any-deductions-or-additional-costs-for-returning-a-product-858807.md): For US orders requesting a return label, please note that a 15% deduction from the product’s original price applies. This deduction is intended to cover associated expenses, including shipping and handling charges from the original order.... - [How long does it take to receive a refund for Mira Wands?](https://help.miracare.com/en-US/how-long-does-it-take-to-receive-a-refund-for-mira-wands-858444.md):If your return request is accepted, refunds will typically be processed within 3-5 business days and automatically applied to your original method of payment. Please note that additional processing time by your bank may apply.
- [Where can I find more information about your policies?](https://help.miracare.com/en-US/where-can-i-find-more-information-about-your-policies-858808.md): You can find detailed information about our cancellation, refund, and warranty policies on our website. Alternatively, you can contact our customer support team for assistance. - [Can I cancel or reschedule my scheduled Hormone Health Clinic for Fertility Consultation?](https://help.miracare.com/en-US/can-i-cancel-or-reschedule-my-scheduled-hormone-health-clinic-for-fertility-consultation-858445.md):Yes, you can cancel or reschedule your Hormone Health Clinic for Fertility Consultation up to 48 hours before the scheduled time (in the client's timezone) for a 100% refund. Utilize the links provided in the confirmation email to initiate the cancellation or rescheduling process.
- [Can I cancel or reschedule my Hormone Health Clinic for Fertility Consultation within 48 hours of the scheduled time?](https://help.miracare.com/en-US/can-i-cancel-or-reschedule-my-hormone-health-clinic-for-fertility-consultation-within-48-hours-of-the-scheduled-time-858446.md):Unfortunately, cancellations or rescheduling within 48 hours of the scheduled Hormone Health Clinic for Fertility Consultation (in the client's timezone) are not permitted, and the consultation fee is non-refundable. All sales are final in such cases. You will forfeit your original consultation fee, and a new Hormone Health Clinic for Fertility Consultation can only be secured through a new purchase.
- [Is there a refund policy for Mira Hormone Health Clinic for Fertility Consultation?](https://help.miracare.com/en-US/is-there-a-refund-policy-for-mira-hormone-health-clinic-for-fertility-consultation-858447.md):We do not provide refunds for Mira Hormone Health Clinic for Fertility Consultations after a consultation has commenced. Once a consultation begins, refunds are not available under any circumstances.
- [Are there any exceptions to the refund policy if I become pregnant?](https://help.miracare.com/en-US/are-there-any-exceptions-to-the-refund-policy-if-i-become-pregnant-858448.md):Congratulations! If you wish to cancel your Mira Hormone Health Clinic for Fertility Consultation due to pregnancy, please provide a minimum of 48 hours' notice before your booking (in the client's timezone). This allows us to open the appointment slot for others. Refunds will be gladly processed within 30 days of purchasing the consultation, otherwise we are not able to do a refund.
- [What happens if I fail to attend a scheduled Mira Hormone Health Clinic for Fertility Consultation or arrive late?](https://help.miracare.com/en-US/what-happens-if-i-fail-to-attend-a-scheduled-mira-hormone-health-clinic-for-fertility-consultation-or-arrive-late-858449.md):If you fail to attend a scheduled Mira Hormone Health Clinic for Fertility Consultation without prior notice, the consultation fee is non-refundable. If you arrive late for a scheduled Mira Hormone Health Clinic for Fertility Consultation, the consultation will end at the originally scheduled time, and no refund or additional time will be provided.
- [Where can I find more information about your policies?](https://help.miracare.com/en-US/where-can-i-find-more-information-about-your-policies-858760.md): You can find detailed information about our cancellation, refund, and warranty policies on our website. Alternatively, you can contact our Customer Support team for assistance. - [Are there any exceptions to the refund policy if I encounter medical complications?](https://help.miracare.com/en-US/are-there-any-exceptions-to-the-refund-policy-if-i-encounter-medical-complications-858464.md):If you encounter medical complications and wish to cancel your Mira Hormone Health Clinic for Fertility Consultation due to medical treatment, please provide a minimum of 48 hours' notice before your booking (in the client's timezone). This allows us to open the appointment slot for others. Refunds will be gladly processed within 30 days of purchasing the consultation, otherwise we are not able to do a refund.
- [What should I do if I am unable to secure an available time slot within 2 weeks from the date of purchase?](https://help.miracare.com/en-US/what-should-i-do-if-i-am-unable-to-secure-an-available-time-slot-within-2-weeks-from-the-date-of-purchase-858465.md):If you are unable to secure an available time slot within 2 weeks from the date of purchase, please contact us. We will issue a refund upon your request if we cannot accommodate your scheduling needs.
- [Are partial refunds available for unused portions of bundles?](https://help.miracare.com/en-US/are-partial-refunds-available-for-unused-portions-of-bundles-858466.md):Partial refunds for unused portions of bundles will be considered on a case-by-case basis. Please contact us to discuss your situation.
- [When can I request a refund for my Mira Hormone Health Clinic for Fertility Consultation fee?](https://help.miracare.com/en-US/when-can-i-request-a-refund-for-my-mira-hormone-health-clinic-for-fertility-consultation-fee-858467.md):Refunds for Mira Hormone Health Clinic for Fertility Consultation are only issued within 30 days of your initial purchase.
- [What happens if I miss my scheduled Mira Hormone Health Clinic for Fertility Consultation without notifying you?](https://help.miracare.com/en-US/what-happens-if-i-miss-my-scheduled-mira-hormone-health-clinic-for-fertility-consultation-without-notifying-you-858468.md):If you fail to attend your scheduled Mira Hormone Health Clinic for Fertility Consultation without prior notice, the consultation fee is non-refundable.
- [What if I arrive late for my Mira Hormone Health Clinic for Fertility Consultation?](https://help.miracare.com/en-US/what-if-i-arrive-late-for-my-mira-hormone-health-clinic-for-fertility-consultation-858469.md):If you arrive late for your scheduled Mira Hormone Health Clinic for Fertility Consultation, the consultation will still end at the originally scheduled time. No additional time will be provided, and no refund will be issued for the missed time.
No, all sales for the Mira Panorama Fertility Lab Test are final, and we are unable to provide cancellations, returns, or refunds.
- [Is the Mira Panorama Fertility Lab Test transferable?](https://help.miracare.com/en-US/is-the-mira-panorama-fertility-lab-test-transferable-858451.md):No, the test is non-transferable. Once ordered, it cannot be returned for a refund or used by a different person.
- [What should I do if I receive damaged or incorrect products?](https://help.miracare.com/en-US/what-should-i-do-if-i-receive-damaged-or-incorrect-products-858736.md): In the unlikely event that you receive damaged or incorrect products, please contact us for assistance. We will help address the issue and provide guidance on the next steps. - [What is the expiration policy for the Mira Panorama Fertility Lab Test?](https://help.miracare.com/en-US/what-is-the-expiration-policy-for-the-mira-panorama-fertility-lab-test-858453.md):Tests must be registered and returned to the lab within 3 months of purchase. Unregistered tests expire after 3 months, and samples delivered beyond this timeframe will not be processed. No replacement tests will be issued due to expiration.
- [Can I get a refund if I am unhappy with my test results?](https://help.miracare.com/en-US/can-i-get-a-refund-if-i-am-unhappy-with-my-test-results-858454.md):No, we are unable to offer refunds if you are unsatisfied with your test results.
- [Are there any circumstances in which a refund may be provided?](https://help.miracare.com/en-US/are-there-any-circumstances-in-which-a-refund-may-be-provided-858455.md):In the unlikely event of laboratory errors, we may offer a replacement kit free of charge. However, refunds cannot be provided after you have sent your sample back to us.
- [What if I encounter issues due to customer errors?](https://help.miracare.com/en-US/what-if-i-encounter-issues-due-to-customer-errors-858456.md):We are unable to offer refunds due to customer errors, such as dropping a sample, contradicting instructions, or losing components of the blood collection kit.
- [Where can I find more information about your policies?](https://help.miracare.com/en-US/where-can-i-find-more-information-about-your-policies-858742.md): You can find detailed information about our cancellation, refund, and warranty policies on our website. Alternatively, you can contact our customer support team for assistance. - [Can I cancel my order for Mira Prenatal Multi-Vitamins, Mira PCOS Supplements, Mira Pregnancy Tea or Mira Fertility Tea?](https://help.miracare.com/en-US/can-i-cancel-my-order-for-mira-prenatal-multi-vitamins-mira-pcos-supplements-mira-pregnancy-tea-or-mira-fertility-tea-858457.md):No, once an order for Mira Prenatal Multi-Vitamins, Mira PCOS Supplements, Mira Pregnancy Tea or Mira Fertility Tea has been placed, cancellations are not allowed. All sales are considered final.
- [Is there a refund policy for Mira Prenatal Multi-Vitamins, Mira PCOS Supplements, Mira Pregnancy Tea or Mira Fertility Tea? Can I request a refund or exchange if I'm unhappy with the product?](https://help.miracare.com/en-US/is-there-a-refund-policy-for-mira-prenatal-multi-vitamins-mira-pcos-supplements-mira-pregnancy-tea-or-mira-fertility-tea-can-i-request-a-refund-or-exchange-if-i-m-unhappy-with-the-product-858458.md):No, we do not provide refunds or exchanges for Mira Prenatal Multi-Vitamins, Mira PCOS Supplements, Mira Pregnancy Tea or Mira Fertility Tea for any reason, including personal reasons, change of mind, or dissatisfaction with the product. This policy is due to the final sale nature of these products.
- [Are returns accepted for Mira Prenatal Multi-Vitamins, Mira PCOS Supplements, Mira Pregnancy Tea or Mira Fertility Tea?](https://help.miracare.com/en-US/are-returns-accepted-for-mira-prenatal-multi-vitamins-mira-pcos-supplements-mira-pregnancy-tea-or-mira-fertility-tea-858459.md):No, returns are not accepted for Mira Prenatal Multi-Vitamins, Mira PCOS Supplements, Mira Pregnancy Tea or Mira Fertility Tea. Please ensure the accuracy of your order before confirming the purchase.
- [What should I do if I receive damaged or incorrect products?](https://help.miracare.com/en-US/what-should-i-do-if-i-receive-damaged-or-incorrect-products-858734.md): In the unlikely event that you receive damaged or incorrect products, please contact us for assistance. We will help address the issue and provide guidance on the next steps. - [Where can I find more information about your policies?](https://help.miracare.com/en-US/where-can-i-find-more-information-about-your-policies-858735.md): You can find detailed information about our cancellation, refund, and warranty policies on our website. Alternatively, you can contact our customer support team for assistance. - [Can I cancel my order for BioGenesis™ Fertility Lubricant or YO Male Fertility Sperm Test or ExSeed Sperm Test Kit?](https://help.miracare.com/en-US/can-i-cancel-my-order-for-biogenesistm-fertility-lubricant-or-yo-male-fertility-sperm-test-or-exseed-sperm-test-kit-858460.md):Yes, you can cancel your order for BioGenesis™ Fertility Lubricant or Yo Male Fertility Sperm Test or ExSeed Sperm Test Kit before it has been shipped. If your order has already been shipped, cancellations are not allowed, and all sales are considered final.
- [Are returns accepted for BioGenesis™ Fertility Lubricant or YO Male Fertility Sperm Test or ExSeed Sperm Test Kit?](https://help.miracare.com/en-US/are-returns-accepted-for-biogenesistm-fertility-lubricant-or-yo-male-fertility-sperm-test-or-exseed-sperm-test-kit-858461.md):No, due to the nature of the products, returns are not accepted for BioGenesis™ Fertility Lubricant or YO Male Fertility Sperm Test or ExSeed Sperm Test Kit. Please ensure the accuracy of your order before confirming the purchase.
- [Can I request a refund if I cancel my order before it's shipped?](https://help.miracare.com/en-US/can-i-request-a-refund-if-i-cancel-my-order-before-it-s-shipped-858462.md):Yes, if you cancel your order for BioGenesis™ Fertility Lubricant or YO Male Fertility Sperm Test or ExSeed Sperm Test Kit before it has been shipped, we will issue a refund.
- [What should I do if I receive damaged or incorrect products?](https://help.miracare.com/en-US/what-should-i-do-if-i-receive-damaged-or-incorrect-products-858452.md):In the unlikely event that you receive damaged or incorrect products, please contact us for assistance. We will help address the issue and provide guidance on the next steps.
- [How long does it take to receive a refund?](https://help.miracare.com/en-US/how-long-does-it-take-to-receive-a-refund-858436.md):Refunds will typically be processed within 3-5 business days and automatically applied to your original method of payment. Please note that additional processing time by your bank may apply.
- [Can I request a refund if I'm dissatisfied with the product?](https://help.miracare.com/en-US/can-i-request-a-refund-if-i-m-dissatisfied-with-the-product-858463.md):No, refunds are not provided for BioGenesis™ Fertility Lubricant or YO Male Fertility Sperm Test or ExSeed Sperm Test Kit once the order has been shipped due to the final sale policy.
- [Where can I find more information about your policies?](https://help.miracare.com/en-US/where-can-i-find-more-information-about-your-policies-858441.md):You can find detailed information about our cancellation, refund, and warranty policies on our website. Alternatively, you can contact our Customer Support team for assistance.
- [How secure is my data?](https://help.miracare.com/en-US/how-secure-is-my-data-858602.md):We take your privacy and the security of your information very seriously. Like every consumer brand, we do use some trusted and carefully selected service providers (such as data analytics tools, payment processors, etc.) to process data on our behalf and enable us to provide our service. We only share this data when a customer has consented to share the information (i.e., when you agree to allow the collection of cookies on our website, we share some personal information with our analytics tools).
It is important to note that your menstrual cycle information and hormone level data (i.e., fertility hormone data) are collected exclusively to provide our services to you and enable you to use the Mira device for its intended purposes. We do not share this information with any third parties.
For more details, please read our Privacy Policy.
- [I heard that free period apps sell users’ data. The Mira App is free. Does it mean you do the same?](https://help.miracare.com/en-US/i-heard-that-free-period-apps-sell-users%E2%80%99-data-the-mira-app-is-free-does-it-mean-you-do-the-same-858603.md):Definitely not. This is not the case with Mira.
Yes, our app is free, but our app is tied to our main solution: the Mira Analyzer and Mira Wands—making our business model different from the free period and ovulation tracking apps. Our physical products cost money – that’s why our app is free.
Meaning: we don’t sell (and we won’t ever sell) users' data to any third parties – advertisers, data brokers, whoever.
Though we want to be fully transparent: like every consumer brand, we do use some trusted and carefully selected service providers (like data analytics tools) to process data on our behalf. For these purposes, we only share this data when a customer has consented to sharing the information. And surely, we don’t make any money from this, we only spend money – to get important insights and provide better solutions for our customers.
It is important to note that your menstrual cycle information and hormone level data (i.e., fertility hormone data) are collected exclusively to provide our services to you and enable you to use the Mira device for its intended purposes. We do not share this information with any third parties.
- [How do you protect my data?](https://help.miracare.com/en-US/how-do-you-protect-my-data-858604.md):Mira has always counted on highly comprehensive security measures that protect your data (This isn’t something we’ve started implementing after the Roe vs. Wade decision).
We encrypt (and double encrypt when it’s necessary) data for your safety. We use high-security data storage.
Our user management system is only provided to a limited number of Mira’s customer support team members – only a few people have access to the tools we use to look into the database to help answer your questions and interpret data. We provide internal employee training on online threats and privacy issues related to reproductive rights.
Finally, you have an option to permanently delete your account at any time – just click on the “delete my account” button on the app profile page. Clearing this data will essentially reset an app to its default state, making it act like when you first downloaded and installed it.
- [Are you planning any new technical solutions to secure my data within the post-Roe context?](https://help.miracare.com/en-US/are-you-planning-any-new-technical-solutions-to-secure-my-data-within-the-post-roe-context-858605.md):First of all, we are working with legal and security experts – to stay up to date.
Our app team at Mira is currently working on implementing “Incognito mode” with no registration required, to keep you even safer. In this scenario, a user's data is associated with a token that does not contain any personal information. On top of that, we are considering separating the user’s ID and any other identifying information into a special database, which is accessible by a token-protected API.
- [If I delete my Mira App, will it help to protect my data from potential prosecution?](https://help.miracare.com/en-US/if-i-delete-my-mira-app-will-it-help-to-protect-my-data-from-potential-prosecution-858606.md):If you just delete the Mira app, it will not help to protect your data from potential prosecution. However, if you delete your account, nobody can access your data. Clearing this data will essentially reset an app to its default state, making it act like when you first downloaded and installed it.
According to the Electronic Frontier Foundation, the most common threat in which people are criminalized for their pregnancy outcomes is still when a third party – like hospital staff, a partner, a family member, or someone else they trust – turns them into law enforcement, who may pressure them into a device search.
And the most common types of evidence used are not even cycle trackers, but text messages, emails, browser search histories, and other information that could straightforwardly point to someone’s intent to seek an abortion.
- [If Mira receives a subpoena, will you share my cycle data with the court?](https://help.miracare.com/en-US/if-mira-receives-a-subpoena-will-you-share-my-cycle-data-with-the-court-858607.md):As a company, we may share some data in response to subpoenas, court orders, or legal processes to the extent permitted and as restricted by law.
BUT, it won’t be that simple.
First, if a prosecutor makes an informal request for user information, Mira’s position is to deny it.
If it will be followed up with a subpoena, Mira can challenge it in court – and we’re going to stand up for our users whenever necessary.
Also, we will promptly notify the user who is the subject of a request for data.
And again, yes, any user can delete their account, just click on the “delete my account” button on the app profile page. Clearing this data will essentially reset an app to its default state, making it act like when you first downloaded and installed it.
We genuinely hope this will bring our users some more much-needed peace of mind.
If you have any questions or concerns about your data privacy or want to speak to someone about this—please don’t hesitate to ask at support@miracare.com. We’re in this together.
- [How does Mira store my data?](https://help.miracare.com/en-US/how-does-mira-store-my-data-858608.md):Mira upholds stringent data storage standards by utilizing Amazon Web Services (AWS) as the sole repository for user data. We ensure that access to this information is strictly confined to authorized personnel from our development and technical support teams, thereby maintaining rigorous control over data security.
- [What is the process to permanently delete my Mira App account and all associated data?](https://help.miracare.com/en-US/what-is-the-process-to-permanently-delete-my-mira-app-account-and-all-associated-data-878763.md):To delete your Mira App account and remove all your data, please follow the steps below:
Open the Mira app on your device.
Navigate to the Menu section.
Click on Your Name to access your profile settings.
Select the Delete Account option.
You will be prompted to confirm the deletion of your Mira App account. During this step, you can also choose whether to allow Mira to retain anonymized data for research purposes. Anonymized data doesn't contain personally identifiable information and is used to improve Mira's services. If you prefer, you can select to remove all your data entirely.
Please note: Deleting your Mira App account is irreversible. Once your account is deleted, you will not be able to retrieve any of your data or access our services with that account.
You can also request deleting your account through an email and our team will do it for you. Please contact us to initiate this process.
- [When and how often should I test?](https://help.miracare.com/en-US/when-and-how-often-should-i-test-858613.md):Our scientists recommend you test on cycle days 3 through 5 and only once during your menstrual cycle. You can repeat the test during the next menstrual cycle or after several cycles to monitor any treatments you are undergoing or your overall health.
- [Do I need to fast before my test?](https://help.miracare.com/en-US/do-i-need-to-fast-before-my-test-858614.md):Yes, for the most accurate reading, we recommend collecting your blood first thing in the morning. Please note that drinking water is fine and helps promote blood flow.
- [Is it easy to take the Mira Panorama Lab Test?](https://help.miracare.com/en-US/is-it-easy-to-take-the-mira-panorama-lab-test-858615.md):Yes! You will receive detailed instructions about how to perform the test and how to mail your sample to the lab. Here’s a quick video showing you how it’s done. If you still have questions, you can reach out to our support team.
- [How long does it take to get my results?](https://help.miracare.com/en-US/how-long-does-it-take-to-get-my-results-858616.md):After your sample arrives at the lab, your results will be available on your Mira Personal Account within 5-7 business days.
- [Can this test be purchased in all US states?](https://help.miracare.com/en-US/can-this-test-be-purchased-in-all-us-states-858617.md):This test is available in all US states except New York. Due to regulatory restrictions, the Mira Panorama Lab Test is not available in the state of New York (NY).
- [Can I take this test if I’m on birth control?](https://help.miracare.com/en-US/can-i-take-this-test-if-im-on-birth-control-858618.md):If you’re currently on hormonal birth control, your AMH, testosterone, and prolactin results can be skewed. But if you have an IUD, it won’t affect them.
- [Can I take this test if I’m pregnant or breastfeeding?](https://help.miracare.com/en-US/can-i-take-this-test-if-im-pregnant-or-breastfeeding-858619.md):If you are pregnant or breastfeeding, we do not recommend taking this test, as the recommendations may not be suitable.
- [Does insurance cover hormone testing?](https://help.miracare.com/en-US/does-insurance-cover-hormone-testing-858620.md):Health insurance doesn’t cover hormone testing, but you can get a refund through your HSA or FSA benefits. Learn more here.
- [I'm having difficulty drawing blood from my finger. How can I enhance blood flow?](https://help.miracare.com/en-US/i-m-having-difficulty-drawing-blood-from-my-finger-how-can-i-enhance-blood-flow-858621.md):Follow these steps to prepare for easier blood collection:
Please note that each drop should fill at least 75% of the collection circle. See examples here!
Still have questions? Watch this video https://miracare.com/assets/lab_test_instruction.mp4
- [How to Register Panorama Test Kit](https://help.miracare.com/en-US/how-to-register-panorama-test-kit-1098121.md): How to Register Your Test Kit. Log In to Your Account:. Register Your Test:. Important: Your test will not be processed by the lab if you skip this registration step. Please ensure you complete it promptly to avoid any delays with your results. If yo - [What to Do If You Encounter Issues with Collecting Your Sample](https://help.miracare.com/en-US/what-to-do-if-you-encounter-issues-with-collecting-your-sample-2161540.md): If you’re having trouble collecting enough blood for your test, don’t worry—we’re here to help. Follow these steps to resolve the issue and get back on track:. If you were unable to collect a sufficient sample, reach out to our support team for assis - [Who can benefit from Hormone Health Clinic for Fertility Consultations?](https://help.miracare.com/en-US/who-can-benefit-from-hormone-health-clinic-for-fertility-consultations-858643.md):Our Hormone Health Clinic for Fertility Consultations is tailored for individuals and couples who are trying to conceive naturally or are interested in hormone tracking for health reasons. Whether you're just beginning your fertility journey or have been trying to conceive for years, our Hormone Health Coaches are here to help. We customize each consultation based on the intake form and any additional information you provide.
- [What expertise do Hormone Health Coaches have that my OB/GYN doesn't have?](https://help.miracare.com/en-US/what-expertise-do-hormone-health-coaches-have-that-my-ob-gyn-doesn-t-have-858644.md):While Hormone Health Coaches do not replace OB/GYN specialists, they provide additional support and guidance in areas where traditional providers may lack time or resources. Our coaches have extensive experience in fertility coaching and specialized training in various areas to optimize fertility. It's important to note that your commitment to implementing coaching recommendations will influence your outcomes. We tailor our approach to meet your unique needs and personal goals.
- [Where will Hormone Health Clinic for Fertility Consultations be organized?](https://help.miracare.com/en-US/where-will-hormone-health-clinic-for-fertility-consultations-be-organized-858645.md):Hormone Health Clinic for Fertility Consultations are conducted virtually via Zoom. Before your session begins, we recommend finding a quiet space and ensuring a stable internet connection.
- [What can I expect from my Hormone Health Clinic for Fertility Consultations?](https://help.miracare.com/en-US/what-can-i-expect-from-my-hormone-health-clinic-for-fertility-consultations-858646.md):Our Hormone Health Coaches help individuals and couples increase their chances of conceiving by taking a holistic approach. During your session, you'll gain insights into the factors influencing your fertility and learn lifestyle changes to improve your chances of getting pregnant. Our Hormone Health Coaches also provide mental and nutritional support, guidance on relevant lab tests, and access to natural resources tailored to your case.
- [How can I prepare for my Hormone Health Clinic for Fertility Consultation?](https://help.miracare.com/en-US/how-can-i-prepare-for-my-hormone-health-clinic-for-fertility-consultation-858647.md):To prepare for your Hormone Health Clinic for Fertility Consultation, please complete the intake form before your Hormone Health Clinic for Fertility Consultation (a link to the intake form will be sent in the confirmation email). This form allows you to share specific questions and your Mira test results with your Hormone Health Coach. Additionally, ensure you have a stable internet connection and a quiet space for your Zoom meeting.
- [Can I discuss fertility, including both male and female concerns, during my session at Hormone Health Clinic?](https://help.miracare.com/en-US/can-i-discuss-fertility-including-both-male-and-female-concerns-during-my-session-at-hormone-health-clinic-858648.md):Yes, our Hormone Health Coaches can provide guidance on optimizing male fertility as well. Male partners play a crucial role in conception, and our Hormone Health Coaches can help you understand how to improve sperm quality and address any related concerns. We create a safe space where couples can openly discuss the challenges they face while trying to conceive.
- [How many consultations will I need?](https://help.miracare.com/en-US/how-many-consultations-will-i-need-858649.md):The number of sessions required depends on the complexity of your case. Factors such as medical history, underlying conditions, hormone patterns, and lifestyle influence the duration of coaching. We offer tailored programs to address immediate needs quickly and provide follow-up sessions for ongoing support. Improving fertility is a gradual process that may take weeks to months to see significant changes.
- [Can Hormone Health Coaches help advise individuals on natural approaches to improving egg quality?](https://help.miracare.com/en-US/can-hormone-health-coaches-help-advise-individuals-on-natural-approaches-to-improving-egg-quality-858650.md):Absolutely. Our Hormone Health Coaches offer guidance on various factors affecting egg quality, including lifestyle, nutrition, exercise, environmental exposures, hormone levels, and stress management. We develop personalized fertility plans with achievable goals and proven effective strategies to enhance egg quality over time.
- [Can Hormone Health Coaches explain Mira readings for non-fertility situations like post-pregnancy or stress?](https://help.miracare.com/en-US/can-hormone-health-coaches-explain-mira-readings-for-non-fertility-situations-like-post-pregnancy-or-stress-858651.md):Absolutely, Hormone Health Coaches can be instrumental in helping you interpret Mira readings beyond fertility concerns. Mira's Hormone Health Coaches are seasoned experts in hormonal health, equipped to offer guidance and support across various life stages such as post-pregnancy and after nursing. They possess the knowledge to decipher how these phases might influence your hormonal balance and can provide invaluable insights on how to optimize your health and well-being based on your Mira readings. Furthermore, Mira’s Hormone Health Coaches can assist you in developing personalized strategies aimed at managing stress and understanding the personal correlation between exercise and hormones. By leveraging their expertise, you'll gain the tools necessary to make informed decisions and achieve your wellness objectives.
- [How can I schedule my Hormone Health Clinic for Fertility Consultation?](https://help.miracare.com/en-US/how-can-i-schedule-my-hormone-health-clinic-for-fertility-consultation-858652.md):If you buying a Hormone Health Clinic for Fertility Consultation after July 1st, 2024, you can schedule a consultation by visiting the Mira Hormone Health Clinic product page, selecting the product, choosing a coach, and picking a suitable time slot. Once you pay for the product, you will receive an email confirmation with further instructions regarding the upcoming session. If you need to reschedule or cancel, you can do so later using the link in the confirmation email.
* If you purchased a Hormone Health Clinic for Fertility Consultation before July 1st, 2024, please refer to the confirmation email you received after your purchase for the scheduling link. If you encounter any issues, please contact us.
- [How can I cancel my Hormone Health Clinic for Fertility Consultation?](https://help.miracare.com/en-US/how-can-i-cancel-my-hormone-health-clinic-for-fertility-consultation-858653.md):You can cancel your Hormone Health Clinic for Fertility Consultation through the link provided in the confirmation email you received after purchase. Please note that consultations can be canceled up to 48 hours before (Client's Local Time) the scheduled session for a 100% refund. After this period, the session fee is non-refundable. All sales are final.
By scheduling a Hormone Health Clinic for Fertility Consultation, you agree to abide by this cancellation and refund policy.
- [How can I reschedule my Hormone Health Clinic for Fertility Consultation?](https://help.miracare.com/en-US/how-can-i-reschedule-my-hormone-health-clinic-for-fertility-consultation-858654.md):To reschedule a Hormone Health Clinic for Fertility Consultation more than 48 hours before (in client's timezone) it is scheduled, use the rescheduling link you received in the confirmation email. For rescheduling within 48 hours before the consultation (in client's timezone), please contact us.
- [How can I manage my Hormone Health Clinic for Fertility Consultations bundle?](https://help.miracare.com/en-US/how-can-i-manage-my-hormone-health-clinic-for-fertility-consultations-bundle-858655.md):If you purchased a 90-day plan, you can schedule the first Hormone Health Clinic for Fertility Consultation immediately after buying the bundle. It is recommended to book the second consultation after the first visit based on the coach’s recommendation.
- [How often should I have Hormone Health Clinic for Fertility Consultations if I have purchased a 90-day plan?](https://help.miracare.com/en-US/how-often-should-i-have-hormone-health-clinic-for-fertility-consultations-if-i-have-purchased-a-90-day-plan-858656.md):The frequency of Hormone Health Clinic for Fertility Consultations depends on your individual case. Please ask your Hormone Health Coach during the first consultation to determine the regularity of consultations needed to achieve your goal.
- [I am new to Mira. Can I am new to Mira. Can Hormone Health Clinic for Fertility Consultations be helpful for me? be helpful for me?](https://help.miracare.com/en-US/i-am-new-to-mira-can-i-am-new-to-mira-can-hormone-health-clinic-for-fertility-consultations-be-helpful-for-me-be-helpful-for-me-858657.md):Absolutely. Our Hormone Health Coaches can guide you through your Mira journey and provide recommendations on how to use Mira in your specific case to achieve your goal faster. Our coaches are trained to support women in their fertility journey even if they are not using Mira. Feel free to book a Hormone Health Clinic for Fertility Consultation even if you don’t have a Mira Hormone Monitor yet.
- [How is fertility coaching different from a medical provider visit?](https://help.miracare.com/en-US/how-is-fertility-coaching-different-from-a-medical-provider-visit-858658.md):Fertility coaching provides personalized lifestyle and emotional support, education, and empowerment, while medical provider visits focus on clinical assessments and treatments. Fertility coaches do not provide diagnoses, treatments, treatment adjustments, or medication prescriptions. For medical advice, consult your healthcare provider.
- [What are the different Mira Hormone Health Clinic for Fertility Consultation tiers offered and their prices?](https://help.miracare.com/en-US/what-are-the-different-mira-hormone-health-clinic-for-fertility-consultation-tiers-offered-and-their-prices-858659.md):We offer three tiers of Mira Hormone Health Clinic for Fertility Consultation services to support your fertility journey:
Each tier is designed to cater to different needs, ensuring you receive the level of support that best fits your fertility goals.
- [What technology do I need for my virtual Mira Hormone Health Clinic for Fertility Consultation?](https://help.miracare.com/en-US/what-technology-do-i-need-for-my-virtual-mira-hormone-health-clinic-for-fertility-consultation-858660.md):For your virtual Mira Hormone Health Clinic for Fertility Consultation, you will need a stable internet connection, a device with a camera (such as a smartphone, tablet, or computer), and the Zoom application installed. We recommend finding a quiet space to ensure a smooth and private consultation experience.
- [Are there any resources or tools I should have on hand during my Mira Hormone Health Clinic for Fertility Consultation?](https://help.miracare.com/en-US/are-there-any-resources-or-tools-i-should-have-on-hand-during-my-mira-hormone-health-clinic-for-fertility-consultation-858661.md):It can be helpful to have your Mira Hormone Monitor, recent test results, any other relevant medical records, and a list of questions or concerns ready for your Mira Hormone Health Clinic for Fertility Consultation. This preparation ensures that you make the most out of your consultation.
- [How do I share my Mira testing data with my Hormone Health Coach?](https://help.miracare.com/en-US/how-do-i-share-my-mira-testing-data-with-my-hormone-health-coach-858662.md):Mira does not share your Mira testing data with our Hormone Health Coaches automatically. If you'd like to share your data, please follow these steps: Open the Mira App > Click Profile > App Report. Prepare this report before your scheduled consultation.
- [Will I receive follow-up support after my Mira Hormone Health Clinic for Fertility Consultation?](https://help.miracare.com/en-US/will-i-receive-follow-up-support-after-my-mira-hormone-health-clinic-for-fertility-consultation-858663.md):Yes, follow-up support is available. Depending on the tier of service you have chosen, follow-up consultations may be included, or you can schedule additional Hormone Health Clinic for Fertility Consultations as needed. Our Hormone Health Coaches will provide you with actionable steps and resources during each consultation, and you can always reach out to us with further questions.
- [Does Insurance cover Mira Hormone Health Clinic for Fertility Consultations?](https://help.miracare.com/en-US/does-insurance-cover-mira-hormone-health-clinic-for-fertility-consultations-858664.md):Unfortunately, Mira Hormone Health Clinic for Fertility Consultation are not typically covered by insurance. However, they are accepted by Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA). Flexible Spending Accounts (FSA) and Health Savings Accounts (HSA), you can use these funds to cover the cost of your consultation. Please check with your insurance provider or financial advisor for specific details regarding coverage and reimbursement.
- [Can I reschedule my Hormone Health Clinic for Fertility Consultations?](https://help.miracare.com/en-US/can-i-reschedule-my-hormone-health-clinic-for-fertility-consultations-858665.md):Yes, you can reschedule your Hormone Health Clinic for Fertility Consultation if needed. We understand that life can be unpredictable, and circumstances may arise that require you to adjust your appointment time. To reschedule, please use the link provided in your confirmation email at least 48 hours before your scheduled consultation (in client's timezone). If you find yourself within 48 hours of your appointment (in client's timezone) and need to reschedule, please contact us, and our team will assist you in finding a new suitable time.
- [Who are the Hormone Health Coaches?](https://help.miracare.com/en-US/who-are-the-hormone-health-coaches-858666.md):Our Hormone Health Coaches are experienced professionals dedicated to supporting you on your fertility journey. Each coach is equipped with the knowledge and expertise to provide personalized guidance and support. You can view their profiles and choose the coach that best fits your needs. The coaches' profiles include their qualifications, areas of expertise, and a brief introduction to help you make an informed decision. Not sure what coach to pick? Pass out matching quiz by link.
- [How does the Hormone Health Clinic for Fertility Consultation process work?](https://help.miracare.com/en-US/how-does-the-hormone-health-clinic-for-fertility-consultation-process-work-858667.md):If you have any more questions or need further assistance, feel free to reach out to please contact us. We're here to help you every step of the way on your fertility journey.
- [What services do Hormone Health Coaches provide?](https://help.miracare.com/en-US/what-services-do-hormone-health-coaches-provide-858668.md):Hormone Health Coaches do not provide diagnoses, treatments, treatment adjustments, or medication prescriptions. Our services are intended to support and guide you, but they are not a substitute for a doctor's advice, treatment plan, or diagnosis. In case of an emergency, please contact your healthcare provider immediately.
- [How can I choose the right Hormone Health Coach for me?](https://help.miracare.com/en-US/how-can-i-choose-the-right-hormone-health-coach-for-me-858669.md):If you are unsure which Hormone Health Coach to choose, please contact us for personalized matching based on your specific needs.
- [Why is the intake form important?](https://help.miracare.com/en-US/why-is-the-intake-form-important-858670.md):The intake form is essential for ensuring the Hormone Health Coach is well-prepared for your Mira Hormone Health Clinic for Fertility Consultations. It should be filled out thoroughly, including details about your situation and hormone charts. The intake form link will be shared in the confirmation email.
- [What is the usage window for consultations included in a 90-day bundle?](https://help.miracare.com/en-US/what-is-the-usage-window-for-consultations-included-in-a-90-day-bundle-858671.md):Consultations included in a 90-day bundle must be used within 90 days from the purchase date. No refunds will be issued for unused consultations after this period.
- [Can my partner join the Mira Hormone Health Clinic for Fertility Consultation?](https://help.miracare.com/en-US/can-my-partner-join-the-mira-hormone-health-clinic-for-fertility-consultation-858672.md):Partners may join Mira Hormone Health Clinic for Fertility Consultations only if this has been agreed upon with the Hormone Health Coach in advance. This intention must be mentioned in the intake form.
- [What happens if I arrive late for my Mira Hormone Health Clinic for Fertility Consultation?](https://help.miracare.com/en-US/what-happens-if-i-arrive-late-for-my-mira-hormone-health-clinic-for-fertility-consultation-858673.md):If a client arrives late, the Mira Hormone Health Clinic for Fertility Consultation will still end at the scheduled time. No refund or additional time will be provided.
- [Will my consultation end at the scheduled time?](https://help.miracare.com/en-US/will-my-consultation-end-at-the-scheduled-time-858674.md):Yes, consultations will end at the scheduled time. Clients should not expect additional time as Hormone Health Coaches may have other appointments immediately afterward.
- [Where can I find more information about your policies?](https://help.miracare.com/en-US/where-can-i-find-more-information-about-your-policies-858675.md):You can find detailed information about our cancellation, refund, and warranty policies on our website. Alternatively, you can contact our Customer Support team for assistance.
- [Can I be driving during the session?](https://help.miracare.com/en-US/can-i-be-driving-during-the-session-858696.md):To ensure the highest quality and effectiveness of your coaching session, we require that you are fully attentive and not engaged in activities such as driving. The visual aspect of the session is crucial, and distractions can diminish the value of the coaching provided. If you choose to drive during the session, we cannot consider any concerns regarding the session's quality, and coaches are not liable for any car accidents that may occur during the session. We kindly ask that you are in a safe, stationary environment to fully benefit from the session.
- [What are Mira Wands made from and why?](https://help.miracare.com/en-US/what-are-mira-wands-made-from-and-why-870557.md):The plastic material used for our wands is made from high-end medical-grade plastic. This ensures accuracy and complies with regulatory requirements. We selected HIPS & ABS plastics for our wands. HIPS & ABS plastics are Eco-friendly, both of them are recycled plastic compound that is entirely recyclable. These materials provide strength, are waterproof, and not easily deformed during our high-temperature manufacturing process.
Thus far, this is the only material that ensures the best accuracy in test results. We are actively searching for a more sustainable material.
- [Can I recycle my Mira Wands?](https://help.miracare.com/en-US/can-i-recycle-my-mira-wands-1282388.md): Some of the Wands' components are recyclable, while others are not. You'll need to disassemble each Wand and sort the components before recycling. The chip, urine sample pad, and test strip are not recyclable due to their composition and should be di - [How do I disassemble my Wands for recycling?](https://help.miracare.com/en-US/how-do-i-disassemble-my-wands-for-recycling-1282390.md): Before recycling, you must remove the chip, urine sample pad, and test strip from the plastic casing. The easiest way to do this is by breaking the Wand open by hand or using scissors to pry it open at the side. Once it's open, carefully cut around t - [How Many Accounts Can the Same Mira Hormone Monitor Connect? Can I Borrow/Give the Mira Hormone Monitor to Someone Else?](https://help.miracare.com/en-US/how-many-accounts-can-the-same-mira-hormone-monitor-connect-can-i-borrow-give-the-mira-hormone-monitor-to-someone-else-870558.md):Yes! You can borrow/give the Mira Hormone Monitor to someone else. One Mira Hormone Monitor can connect many accounts, different accounts correspond to different databases, the test data will not be confused.
- [I Need to Reset the Mira Hormone Monitor. Will I Lose My Data?](https://help.miracare.com/en-US/i-need-to-reset-the-mira-hormone-monitor-will-i-lose-my-data-870559.md):Resetting the Mira Hormone Monitor will not result in the loss of any data. Once you login back into your account, all your previous data will be visible.
- [How can I clean the wand slot after every use?](https://help.miracare.com/en-US/how-can-i-clean-the-wand-slot-after-every-use-870560.md):Actually, the end of the wand you'll use to dip in the sample is opposite from the end you'll insert into the analyzer. The urine will not enter the analyzer when you perform the test by following the instruction. Therefore, you don't need to worry about the cleaning.
You can refer to the video attached of How To Test With Mira.
We apologize for the issues you're experiencing with your Mira Hormone Monitor. Please try the following steps to resolve the problem:
1. Reset the Mira Hormone Monitor using a pin in the reset hole on the back, ensuring the pin touches the bottom.
2. Charge the Mira Hormone Monitor.
If the issue persists, please contact us and send pictures or a video of the problem. Our tech team will provide a solution as soon as possible.
- [How can I determine which charger is compatible with my Mira Hormone Monitor?](https://help.miracare.com/en-US/how-can-i-determine-which-charger-is-compatible-with-my-mira-hormone-monitor-870572.md):The Mira Hormone Monitor is compatible with two types of USB cables: Type-C and Micro-USB. To identify which one you need, please inspect your existing cable carefully.
- [What should I do if my charger isn't working with my Mira Hormone Monitor, and can I purchase a replacement charger separately?](https://help.miracare.com/en-US/what-should-i-do-if-my-charger-isn-t-working-with-my-mira-hormone-monitor-and-can-i-purchase-a-replacement-charger-separately-870573.md):If you suspect that your charger is faulty, we recommend trying an alternative cable to confirm the issue. If the problem persists, please note that we do not offer chargers for sale separately at this time.
- [My Mira Hormone Monitor isn't charging despite using a different cable. What should I do?](https://help.miracare.com/en-US/my-mira-hormone-monitor-isn-t-charging-despite-using-a-different-cable-what-should-i-do-870574.md):If you've tried using a different cable and have reset the Mira Hormone Monitor using a pin in the reset hole on the back, but it still isn't charging, please contact us for troubleshooting assistance. We'll work with you to resolve the issue promptly.
- [What does "Try Again" mean on the Mira Hormone Monitor?](https://help.miracare.com/en-US/what-does-try-again-mean-on-the-mira-hormone-monitor-870633.md):The "Try Again" message appears when the monitor temporarily fails to recognize the wand. This could be due to a few reasons such as poor contact between the wand and the monitor, incorrect insertion of the wand, or the monitor itself may have frozen.
What should I do if I see this message?
If the issue persists, please contact us and send pictures or a video of the problem. Our technical team will review the information and provide a solution promptly.
- [Will I lose my data if I replace my monitor?](https://help.miracare.com/en-US/will-i-lose-my-data-if-i-replace-my-monitor-870575.md):No need to worry—your previously saved data will remain intact in your app. You will still be able to view and access all your data once you pair your replacement monitor with your app.
- [How do I reset my device and erase all stored data?](https://help.miracare.com/en-US/how-do-i-reset-my-device-and-erase-all-stored-data-1026236.md): If you need to reset your device to erase all stored data, follow these steps:. Once reset, if a new user wishes to use the device, they should install the app, create their account, and pair the device to their new account. This process will ensure - [Why do I see a “Device Error - Contact Customer Service” message in my Mira Hormone Monitor?](https://help.miracare.com/en-US/why-do-i-see-a-%E2%80%9Cdevice-error---contact-customer-service%E2%80%9D-message-in-my-mira-hormone-monitor-1122158.md): If you're receiving this message on your Mira Hormone Monitor, it may indicate an issue with the device. Please follow these initial steps to troubleshoot:. Reset Your Analyzer: Use a pin to perform a reset on your analyzer, and then attempt to test - [Why Am I Getting a "Used Wand" Error Message?](https://help.miracare.com/en-US/why-am-i-getting-a-%22used-wand%22-error-message-1122161.md): A "Used Wand" error typically arises when a wand is inserted into the analyzer more than once. Here’s how to address this issue: - [Can I combine the Mira Wands when I’m testing?](https://help.miracare.com/en-US/can-i-combine-the-mira-wands-when-im-testing-870562.md):We don’t recommend using two kinds of wands to track the same hormones during one cycle. For example, if you’re tracking LH+E3G, we don’t recommend using the Plus Wands on one day (LH+E3G) and the Max Wands (LH+E3G+PdG) on another day.
This affects Mira’s algorithm and might not give you the most accurate results.
- [Shouldn’t all Mira wands show the same result?](https://help.miracare.com/en-US/shouldnt-all-mira-wands-show-the-same-result-870563.md):Each wand is calibrated uniquely to analyze specific hormone combinations. So, while you will still get the same lab-grade accuracy with all of our Wands—each Wand will show results differently.
Let’s imagine you’re going to a lab to test your urine. If you were to send the same urine sample to 2 or 3 different labs, you’d notice that your results vary slightly. This doesn’t mean one lab is more accurate than the other—or that a specific lab is giving you incorrect results.
The varying results you will see are due to the fluctuations in all bioassays. This is a fancy way of saying that variations in lab results can be due to operations, tech calibration, time, etc.
With this in mind, imagine every Mira Wand as its own unique lab. If you started testing LH, E3G, and PdG at the “Mira Max Wands” lab from the beginning of your cycle, you would want to keep going to this lab throughout your entire cycle to see the same type of results.
You will get varying results if you send your samples to other labs (Plus and Confirm Wand labs, for example).
- [What happens if I test with different Wands? Will this affect my ovulation tracking?](https://help.miracare.com/en-US/what-happens-if-i-test-with-different-wands-will-this-affect-my-ovulation-tracking-870564.md):In general, no. Each Wand is manufactured and controlled based on industry standards and regulations and meets the requirements for testing purposes. This being said, it is normal for small fluctuations to occur.
Based on Mira’s hormone concentration range, the Mira App will show you specific fertility scores based on your ovulation status:
The app can show you slightly different values if you use two differently calibrated wands during your cycle (as if you were sending one sample to two different labs).
You may get 64 ng/ml from one wand and 76 ng/ml from another. Does this mean you’re getting accurate ovulation prediction results? Yes!
But to avoid confusing results, we highly recommend using one type of Wand to get equally calibrated results throughout your entire cycle.
- [Some Mira Wands expire in less than 1 year. Why is that?](https://help.miracare.com/en-US/some-mira-wands-expire-in-less-than-1-year-why-is-that-870565.md):We use accelerated stability and real-time stability tests to check our wand's durability. All Mira Wands last up to 1 year. However, you may receive wands that are closer to expiring than others. For example, if you received a wand produced on Jan 2, 2022, you can still use it before Jan 1, 2023. As long as you use them before the expiration date (even if it's 1 month before), no problem. Still, we continue working hard on optimizing our products and extending their lifespan!
- [What is the latest update on the hCG product development?](https://help.miracare.com/en-US/what-is-the-latest-update-on-the-hcg-product-development-870570.md):Due to the extensive and complex registration process, the development of the hCG wand is postponed. While we understand this may come as a disappointment, please know that this decision was made after careful consideration to ensure we deliver a product that meets regulatory requirements. We appreciate your patience and continued support as we work to bring you the best possible solution.
- [How can I stay informed about the latest developments regarding hCG products?](https://help.miracare.com/en-US/how-can-i-stay-informed-about-the-latest-developments-regarding-hcg-products-870571.md):We encourage you to keep an eye on our official channels, including our website and social media platforms, for updates on the hCG product line. Additionally, feel free to reach out to Contact Us with any questions or concerns you may have.
- [Why do I keep getting a “sample error"?](https://help.miracare.com/en-US/why-do-i-keep-getting-a-%E2%80%9Csample-error%22-1035646.md): How can I fix these issues?. Please try these steps to resolve any issues. If the problem persists, feel free to contact us. Our tech team will provide a solution as soon as possible. - [What is the silicone collection cup made of? Is it recyclable?](https://help.miracare.com/en-US/what-is-the-silicone-collection-cup-made-of-is-it-recyclable-870566.md):It is made of food-grade silicone and it is recyclable.
- [How to Test Using the Mira Silicone Urine Collection Cup](https://help.miracare.com/en-US/how-to-test-using-the-mira-silicone-urine-collection-cup-870567.md):Please refer to the video here: https://www.youtube.com/watch?v=K9PG06KKiXE
- [How to Properly Clean the Mira Silicone Urine Collection Cup](https://help.miracare.com/en-US/how-to-properly-clean-the-mira-silicone-urine-collection-cup-870568.md):Please refer to the video here: https://www.youtube.com/watch?v=8E6Xk1ekgVc
- [What should I do if I can't find the silicone cup in my order?](https://help.miracare.com/en-US/what-should-i-do-if-i-cant-find-the-silicone-cup-in-my-order-1027300.md): If the silicone cup is not immediately visible upon unboxing your order, please check again by looking closely inside the wand box. The cup, which is a soft green color, is compactly folded and closed in a circular shape for easy storage, and it is t - [What do I do if I forget my collection/silicone cup](https://help.miracare.com/en-US/what-do-i-do-if-i-forget-my-collectionsilicone-cup-1282340.md): You can use another clean container, such as a glass. Make sure it is thoroughly rinsed with plenty of water to avoid contamination. - [How do I take out the Mira Menstrual cup?](https://help.miracare.com/en-US/how-do-i-take-out-the-mira-menstrual-cup-870569.md):The best way to do this is:
1. Try squatting or tuck your tailbone under by lifting one of your legs and slightly squat forward
2. Bear down to move the cup closer
3. Slide in your index finger until you reach the side of the cup
4. Pull on the suction seal to release
- [Why is the testing time for the Mira Max wands 21 minutes?](https://help.miracare.com/en-US/why-is-the-testing-time-for-the-mira-max-wands-21-minutes-870670.md):With Mira Max, we now have 3 hormone substances to detect in a single wand. Each needs a specific amount of time to react through a process called “liquid chromatography”. This results in a longer waiting time.
To ensure the reaction is completed successfully and keep failure rates low, 21 minutes of testing time is required and has been verified by our R&D team.
- [What is Mira Max?](https://help.miracare.com/en-US/what-is-mira-max-870671.md):The Mira Fertility Max Wands were designed to track 3 fertility hormones: LH (Luteinizing hormone) + E3G (Estrogen-Estradiol Metabolite) + PdG (Progesterone Metabolite-Pregnanediol Glucuronide) at once using the Mira Fertility Tracker. Predict, confirm, and pinpoint your fertile window with a single test. Predict your 6-day fertile window, predict your ovulation, and confirm it with 99% lab-grade accuracy.
- [How many Mira Max wands do I need per cycle?](https://help.miracare.com/en-US/how-many-mira-max-wands-do-i-need-per-cycle-870672.md):If you have regular cycles, you will need 15-20 Wands per cycle. Please check your testing recommendations on the Mira App. Mira’s smart algorithm saves you time and money by learning about your cycle and only asking you to test when truly needed.
- [When should I start testing with the Mira Max wands?](https://help.miracare.com/en-US/when-should-i-start-testing-with-the-mira-max-wands-870673.md):Generally, you can start testing 1-3 days after your period ends. We recommend not to test later than the 6th day of the cycle and test according to your Mira App reminders, since our algorithms are optimized for the most accurate results.
- [Can I Use My Current Mira Hormone Monitor With the Mira Max Wands?](https://help.miracare.com/en-US/can-i-use-my-current-mira-hormone-monitor-with-the-mira-max-wands-870674.md):Yes! Please make sure your Mira Hormone Monitor's software version is 01.07.01.17 or higher.
Please tap "My Devices" and then "Mira Analyzer" on your Profile page while your Mira Hormone Monitor is paired to see if your software version is V01.06.xx.xx or V01.07.xx.xx.
Only versions V01.06.xx.xx and V01.07.xx.xx are eligible for an upgrade to 01.07.01.17 or higher. Versions V01.04.xx.xx and V01.05.xx.xx cannot be upgraded.
- [Can I use a Plus wand in the morning and a Max wand in the afternoon?](https://help.miracare.com/en-US/can-i-use-a-plus-wand-in-the-morning-and-a-max-wand-in-the-afternoon-870675.md):Each Wand is calibrated differently, so we don’t recommend using two kinds of wands to track the same hormone in one cycle. This will affect Mira’s algorithm and might not give you accurate results. You can still use Mira Fertility Plus (LH, E3G) + Confirm Wands (PdG). But we don’t recommend combining Mira Max Wands with our Plus or Confirm Wands.
- [Will the Mira Max wands give me the same results as Mira Plus?](https://help.miracare.com/en-US/will-the-mira-max-wands-give-me-the-same-results-as-mira-plus-870676.md):Generally, yes! You get the same lab-grade accuracy in all of our Wands. Each Wand is calibrated in a unique way and testing values may vary—but are still easy to understand. If you use our Plus + Confirm Wands, testing with Max will be much more convenient and affordable due to its 3-in-1 power!
- [What are Mira Ovum Wands? What hormone do they measure?](https://help.miracare.com/en-US/what-are-mira-ovum-wands-what-hormone-do-they-measure-870687.md):The Mira Fertility Ovum Wands were designed to track levels of urinary FSH (Follicle Stimulating Hormone). FSH stimulates follicle growth and takes part in triggering ovulation. Testing your FSH levels allows you to know if you’re ready for a healthy pregnancy, predict perimenopause, and understand where fertility status.
- [How many Mira Ovum wands will I need per cycle?](https://help.miracare.com/en-US/how-many-mira-ovum-wands-will-i-need-per-cycle-870688.md):If you have regular cycles, you will need 10-15 Wands per cycle. Please check your testing recommendations on the Mira App. Mira’s smart algorithm saves you time and money by learning about your cycle and only asking you to test when truly needed.
- [When to Start Testing with Mira Ovum?](https://help.miracare.com/en-US/when-to-start-testing-with-mira-ovum-870689.md):TTC or Cycle Tracking Mode:
If you're in TTC (Trying to Conceive) mode or just tracking your cycle, here's when to start testing with Mira Ovum:
Fertility Status Check Mode:
For regular cycles:
For irregular cycles:
Follow the recommendations provided by the app. Mira's smart algorithm will guide you to the most accurate and personalized testing times.
One More Tip:
We recommend using your first-morning urine (FMU) for the most accurate results. If you can't test with FMU, you can test at any time, but be sure to avoid liquid intake for at least 2 hours before testing, as it can affect your results negatively.
- [What should my FSH levels look like throughout my cycle?](https://help.miracare.com/en-US/what-should-my-fsh-levels-look-like-throughout-my-cycle-870690.md):FSH levels vary depending on the individual. Generally, FSH levels are below 10 during the non-fertile phase. However, these levels increase at the onset of the LH surge and progressively rise until reaching their peak on the day of ovulation. During ovulation, FSH levels can range between 6.2-17.2 mIU/mL. At this time, both FSH and LH levels peak, triggering the release of the egg (ovulation). In some women, FSH levels may even increase to 30 or higher on this day.
- [Can I Use My Current Mira Hormone Monitor to Test With the Mira Ovum Wands?](https://help.miracare.com/en-US/can-i-use-my-current-mira-hormone-monitor-to-test-with-the-mira-ovum-wands-870691.md):Yes! Please make sure your Mira Hormone Monitor's software version is 01.07.01.17 or higher.
Please tap "My Devices" and then "Mira Analyzer" on your Profile page while your Mira Hormone Monitor is paired to see if your software version is V01.06.xx.xx or V01.07.xx.xx.
Only versions V01.06.xx.xx and V01.07.xx.xx are eligible for an upgrade to 01.07.01.17 or higher. Versions V01.04.xx.xx and V01.05.xx.xx cannot be upgraded.
- [Will testing during my period affect the results?](https://help.miracare.com/en-US/will-testing-during-my-period-affect-the-results-870692.md):Your test result will not be affected when the hemoglobin in the urine is lower than 5 mg/ml. Hemoglobin higher than 5 mg/ml in urine may produce a false-positive result.
- [Can I use the Max and Ovum wands together?](https://help.miracare.com/en-US/can-i-use-the-max-and-ovum-wands-together-870693.md):Yes, you can!
- [Could I do a Fertility Status Check with the Ovum wands and not test at all with the Max wands?](https://help.miracare.com/en-US/could-i-do-a-fertility-status-check-with-the-ovum-wands-and-not-test-at-all-with-the-max-wands-870694.md):It depends on your specific goals. If you are only interested in assessing your fertility status or evaluating your proximity to menopause, the Ovum wands alone should be okay. However, it's best to use the Ovum and Max wands to understand your fertile window and ovulation day better.
- [Order of Tests and Waiting Time for Mira Max and Ovum Wands](https://help.miracare.com/en-US/order-of-tests-and-waiting-time-for-mira-max-and-ovum-wands-870695.md):The hormones in a urine sample can generally be accurately measured up to 4 hours after collection, as long as you use first-morning urine.
The initial order in which you use the wands doesn't significantly matter, but it is recommended to maintain the same sequence throughout a single cycle for consistency.
For example, if you use the Ovum wand first and then the Max wand during this cycle, continue this order for the entire cycle. You can choose a different order for the next cycle but maintain that new sequence throughout.
- [Reusing Urine Sample for Multiple Wand Tests](https://help.miracare.com/en-US/reusing-urine-sample-for-multiple-wand-tests-870696.md):Hormones in a urine sample typically remain stable for up to 4 hours when kept at room temperature. Therefore, a 15 to 20-minute wait before using the second wand should not affect the test results.
- [What is the difference between E2 and E3G?](https://help.miracare.com/en-US/what-is-the-difference-between-e2-and-e3g-871686.md):The E3G in urine are metabolized products of the E2 in the blood, they do not share the same unit. The unit of E3G is ng/ml, the unit of E2 is pg/ml. But they share the same increase and decrease patten.
- [What is the range of E3G?](https://help.miracare.com/en-US/what-is-the-range-of-e3g-871687.md):Our E3G level fluctuates from woman to woman and cycles to cycle. Generally, it will be around 10-100 during the follicular phase and rise to 100-640+ when close to ovulation. Because of the self-regulating effect of estrogen, the rise of E3G when close to ovulation is fluctuating.
After the ovulation, the E3G level will drop, and then there will be another small surge in the luteal phase, which means your body is entering the non-fertile period.
- [What is E3G?](https://help.miracare.com/en-US/what-is-e3g-871688.md):E3G is a metabolite of estrogen in the urine. It stimulates an LH surge. The E3G level rises 1-3 days before an LH surge. Its rise often overlaps with the beginning of the fertile window.
- [How is Mira Plus different from other fertility monitors?](https://help.miracare.com/en-US/how-is-mira-plus-different-from-other-fertility-monitors-871689.md):The Mira Analyzer dynamically tracks hormone levels and gives you actual E3G and LH levels throughout your cycle. Other monitors detect ovulation using a static hormones baseline, which can cause false positives or not be helpful for someone with low levels. With Mira you can see your unique hormone curves and get fertility alerts to remind you of the best days for conception. Mira allows you to see all phases of your cycle in addition to ovulation and Mira is PCOS friendly!
- [Can I use an LH wand in the morning and an LH+E3G wand in the afternoon?](https://help.miracare.com/en-US/can-i-use-an-lh-wand-in-the-morning-and-an-lh-e3g-wand-in-the-afternoon-871690.md):Each Wand is calibrated differently, so we don’t recommend using two kinds of wands to track the same hormone in one cycle. This will affect Mira’s algorithm and might not give you accurate results. You can still use Mira Fertility Plus (LH, E3G) + Confirm Wands (PdG). But we don’t recommend combining Mira Fertility Wands (LH) with our Plus Wands (LH+E3G).
- [Can I Use My Current Mira Hormone Monitor With the Mira Plus Wands to Track My LH and E3G Levels?](https://help.miracare.com/en-US/can-i-use-my-current-mira-hormone-monitor-with-the-mira-plus-wands-to-track-my-lh-and-e3g-levels-871691.md):Yes! Please make sure your Mira Hormone Monitor's software version is 01.07.01.12 or higher.
Please tap "My Devices" and then "Mira Analyzer" on your Profile page while your Mira Hormone Monitor is paired to see if your software version is V01.06.xx.xx or V01.07.xx.xx.
Both V01.06.xx.xx and V01.07.xx.xx can be upgraded to 01.07.01.12 or higher.
- [When should I start measuring my BBT?](https://help.miracare.com/en-US/when-should-i-start-measuring-my-bbt-871713.md):Start recording your basal body temperature on the first morning after your period starts.
Note: We highly recommend you measure your temperature only ORALLY.
- [During which part of my cycle should I stop measuring my BBT?](https://help.miracare.com/en-US/during-which-part-of-my-cycle-should-i-stop-measuring-my-bbt-871714.md):For the first 3-6 cycles, it's best to test until the first day of the next period. This will help build your basal body temperature patterns.
- [How do I make my measurements as accurate as possible?](https://help.miracare.com/en-US/how-do-i-make-my-measurements-as-accurate-as-possible-871715.md):Measure your BBT as soon as you wake up and record it for at least 3 months! Tracking your BBT is a great idea, but tracking other important fertility data, like your hormones, can help you accurately pinpoint your ovulation and fertile window.
- [What should I avoid doing while I measure my BBT?](https://help.miracare.com/en-US/what-should-i-avoid-doing-while-i-measure-my-bbt-871716.md):Measure your BBT as soon as you wake up and during the same time over the following days. Avoid activity and close your mouth for at least 2 minutes before measuring. Electric blankets or heating pads can affect your BBT—if you use one, keep it at the same temperature every night.
Note: Do not miss testing days!
- [Is tracking my BBT the best way to predict my ovulation?](https://help.miracare.com/en-US/is-tracking-my-bbt-the-best-way-to-predict-my-ovulation-871717.md):Tracking your BBT can help you recognize your ovulation patterns during your cycles. However, we recommend combining BBT measurements with The Mira Analyzer for the highest possible accuracy. Many external factors can affect your BBT, like illness, stress, alcohol consumption, medical disorders, and medications.
- [How does my BBT change during my cycles?](https://help.miracare.com/en-US/how-does-my-bbt-change-during-my-cycles-871718.md):Changes in your BBT correlate with changes in your menstrual cycle. Before ovulation, your BBT ranges from 97°F (36.1°C) and 97.5°F (36.4°C). After the egg releases during ovulation, your BBT increases between 97.6°F (36.4°C) and 98.6°F (37°C).
- [How will I know I ovulated?](https://help.miracare.com/en-US/how-will-i-know-i-ovulated-871719.md):After ovulation, your BBT will rise about 0.5°F (0.3°C). This temperature will remain until your next period begins.
Then, a slight temperature decrease may happen—followed by a rapid temperature increase. This will likely indicate your ovulation day. The highest probability for conception is during the days leading up to ovulation and on the actual ovulation day.
- [How to Use the Mira Basal Body Thermometer? (Including Choosing the Testing Mode and Celsius/Fahrenheit)](https://help.miracare.com/en-US/how-to-use-the-mira-basal-body-thermometer-including-choosing-the-testing-mode-and-celsius-fahrenheit-871720.md):1. Turn on the thermometer by pressing the ON/OFF button.
2. Open the Mira app to ensure it is connected.
3. Place the probe tip under your tongue as near to your heat pockets as possible.
4. Close your mouth and leave the thermometer in place for at least 1 minute.
5. Once the measurement is complete, your data will be automatically displayed on the screen and synced with the app.
Tips:
For improved accuracy, we suggest you close your mouth for at least 2 minutes before taking a measurement.
Avoid eating or drinking anything prior to testing.
We highly recommend oral testing for the most accurate results.
There are three testing modes: Oral, Armpit, and Rectal. To switch between or select your preferred mode, please follow these instructions:
a. Ensure the thermometer is off.
b. Press the SET button. The buzzer will beep and you will see the icon.
c. Press the SET button again for 2 seconds or less to alternate between measurement modes.
d. Wait for 2 seconds on your preferred setting to make the selection.
e. Once selected, Mira's Basal Thermometer is ready to use.
You can also choose between Celsius and Fahrenheit as your measurement unit. To switch between these settings or select your preference, please follow these instructions:
a. Ensure the thermometer is off.
b. Press and hold the SET button for 5 seconds or until the buzzer beeps.
c. Press the SET button again to toggle between Celsius and Fahrenheit.
d. Wait for 2 seconds on your preferred unit to make the selection.
After this, it will automatically go to the measuring screen.
- [How to assess your 9 previous readings?](https://help.miracare.com/en-US/how-to-assess-your-9-previous-readings-871721.md):1. Press the SET button on the memory display and hold for 2 seconds to enter the memory view mode. You will see an "- I -". Then, press the SET button again to view the display.
2. After 1 second, you will see the first temperature reading with the corresponding backlight color:
• When the measured value is less than 99.5°F (37.50°C), a green backlight is displayed.
•When the measured value is 99.5°F-101.28°F (37.50-38.49°C), a blue backlight is displayed.
3. To switch to the next reading, press the SET button again and repeat the same process. You can toggle between your 9 latest readings.
4. Once you enter the memory screen, if you don't press the SET button within 4 seconds, the thermometer will turn off automatically.
5. Measurements saved in your thermometer's memory can be manually added to the app in your daily logs. To automatically sync your measurements with the Mira app, measure your temperature while the Mira app is open.
- [Why Does the BBT Sometimes Appear Blue and Sometimes Green?](https://help.miracare.com/en-US/why-does-the-bbt-sometimes-appear-blue-and-sometimes-green-871722.md):The backlight of the Basal Body Temperature (BBT) display changes color based on the temperature reading:
- When the measured value is less than 99.5°F (37.50°C), a green backlight is displayed.
- When the measured value is between 99.59°F and 101.28°F (37.50-38.49°C), a blue backlight is displayed.
- [How do I delete my BBT data?](https://help.miracare.com/en-US/how-do-i-delete-my-bbt-data-871723.md):To delete your BBT data, please follow the instructions below based on the age of the data:
For BBT Data Older than 4 Days:
If you have any issues or need further assistance, please don't hesitate to contact us.
- [Whatĺs inside?](https://help.miracare.com/en-US/whatls-inside-871734.md):Our premium ingredients were carefully selected and sourced to ensure quality.
Ideally, you'll want to begin as soon as you decide to conceive and at least 3 months before conception. Taking prenatal supplements during the first 12 weeks of pregnancy is crucial to support your baby's development.
- [Does Mira Prenatal have all the nutrients I need?](https://help.miracare.com/en-US/does-mira-prenatal-have-all-the-nutrients-i-need-871736.md):This will depend on each person. Mira Prenatal contains all the vital nutrients your body might need to support your pregnancy. Supplements are not designed to replace a well-balanced diet.
- [How should I take the vitamins?](https://help.miracare.com/en-US/how-should-i-take-the-vitamins-871737.md):We recommend taking two (2) capsules per day.
- [Can I take Mira Prenatal Multi-Vitamins without a prescription?](https://help.miracare.com/en-US/can-i-take-mira-prenatal-multi-vitamins-without-a-prescription-871738.md):Yes, you can. However, we always recommend consulting with a healthcare provider before starting any multivitamins.
- [Should my Mira Prenatal Supplements have an odor?](https://help.miracare.com/en-US/should-my-mira-prenatal-supplements-have-an-odor-871739.md):The faint odor you might sense is a good sign! A lack of smell is actually cause for concern and indicates a dietary supplement uses low-quality ingredients. While you might notice an odd smell in our vitamins, this means you're taking a top-notch dietary supplement. Nevertheless, our experts included natural vanilla powder to make your consumption easier!
These ingredients may have an odor:
Vitamin A (strong odor)
Vitamin K (strong odor)
Thiamine - Vitamin B1 (sulfuric odor)
Riboflavin - Vitamin B2 (mild odor)
Niacinamide - Vitamin B3 (yeast-type odor)
Biotin (sulfuric odor)
Selenium (sulfuric odor)
Choline (amine or 'fishy' odor)
Mira's medical experts collaborated with US-based laboratories specializing in highly effective dietary supplements to craft these vitamins. Mira Prenatal contains twenty (20!) independent ingredients, each selected based on medical references for their benefits to women's health, whether trying to conceive, already pregnant, or nursing.
- [Are there any potential allergens in the Mira Prenatal Multi-Vitamins?](https://help.miracare.com/en-US/are-there-any-potential-allergens-in-the-mira-prenatal-multi-vitamins-871741.md):We've carefully formulated our supplements without major allergens, sugar, stevia, sugar alcohols, artificial colors, or flavors. Nonetheless, please check the supplement facts list for any ingredients you may be sensitive to.
Polycystic Ovary Syndrome (PCOS) is a hormonal disorder that is a significant public health problem and is one of the most common hormonal disturbances affecting women of reproductive age. According to the World Health Organization, PCOS affects an estimated 8–13% of women of reproductive age, and up to 70% of cases are undiagnosed. PCOS is characterized by a combination of symptoms, including:
Despite the name, not all women with PCOS have cysts on their ovaries, and having cysts doesn't necessarily mean you have PCOS. The exact cause of PCOS is unknown, but it's believed to involve a combination of genetic and environmental factors.
- [How can I determine if I have Polycystic Ovary Syndrome (PCOS)?](https://help.miracare.com/en-US/how-can-i-determine-if-i-have-polycystic-ovary-syndrome-pcos-871744.md):Diagnosis of Polycystic Ovary Syndrome (PCOS) involves a thorough review of symptoms and medical history by a doctor. Those with PCOS often notice irregular or absent ovulation, excess facial hair, acne, or weight gain. Doctors may also conduct blood tests to check hormone levels like testosterone and insulin, and an ultrasound may reveal cysts on the ovaries. Diagnosis requires meeting specific criteria and ruling out other potential causes through various tests. It's a complex condition with varied presentations, so if you suspect you may have PCOS, discuss further investigation with your doctor.
- [What natural methods can I use to manage Polycystic Ovary Syndrome (PCOS)?](https://help.miracare.com/en-US/what-natural-methods-can-i-use-to-manage-polycystic-ovary-syndrome-pcos-871745.md):Making healthier lifestyle choices is crucial for managing Polycystic Ovary Syndrome (PCOS). This includes eating whole, unprocessed foods while avoiding sugar and unhealthy fats to support hormone balance. Regular exercise, stress management techniques, and gradual weight loss through calorie tracking can also help alleviate symptoms over time. Supplements like Myo-Inositol, containing nutrients that regulate hormones and menstrual cycles, offer natural relief when combined with lifestyle changes.
- [How long does it take to see improvements with natural management of Polycystic Ovary Syndrome (PCOS)?](https://help.miracare.com/en-US/how-long-does-it-take-to-see-improvements-with-natural-management-of-polycystic-ovary-syndrome-pcos-871746.md):The timeline for seeing improvements with natural management of Polycystic Ovary Syndrome (PCOS) varies for each individual and depends on factors such as severity of symptoms and adherence to lifestyle changes. While some may notice improvements relatively quickly, others may require more time and patience. It's essential to work closely with a healthcare provider to develop a personalized treatment plan and monitor progress over time.
- [What are Mira PCOS Supplements?](https://help.miracare.com/en-US/what-are-mira-pcos-supplements-871747.md):Mira PCOS Supplements are a specialized supplement formulated by our in-house professionals to provide comprehensive support for women with Polycystic Ovary Syndrome (PCOS). This supplement combines Myo-Inositol and D-Chiro-Inositol in an ideal 40:1 ratio, along with essential nutrients like Vitamin D and Folate. It aims to improve menstrual regularity, balance hormone levels, and alleviate symptoms commonly associated with PCOS, such as acne, excessive hair growth, and weight gain, by increasing insulin sensitivity and reducing androgen levels.
- [What makes your PCOS Supplements unique?](https://help.miracare.com/en-US/what-makes-your-pcos-supplements-unique-871748.md):Our PCOS Supplements are specially designed to support hormonal harmony and improved fertility in individuals with PCOS. They stand out due to the following factors:
Our new Mira PCOS Supplements were designed specifically to support balanced cycles for those with PCOS. Through key ingredients like Myo and D-Chiro Inositol, women have experienced:
It is recommended to take three (3) capsules (1 serving) daily, preferably with 8–12 fl. oz. of water or as directed by a physician.
- [Are there any warnings associated with Mira PCOS Supplements?](https://help.miracare.com/en-US/are-there-any-warnings-associated-with-mira-pcos-supplements-871751.md):Yes, please note the following warnings: Not recommended for anyone under the age of 18. Do not use if you are pregnant or nursing. As with any dietary supplement, consult your healthcare practitioner before using this product.
- [How should I store Mira PCOS Supplements?](https://help.miracare.com/en-US/how-should-i-store-mira-pcos-supplements-871752.md):Store Mira PCOS Supplements in a cool, dry place. Keep out of the reach of children.
- [Where are Mira PCOS Supplements made?](https://help.miracare.com/en-US/where-are-mira-pcos-supplements-made-871753.md):Mira PCOS Supplements are manufactured in the US in an FDA-registered facility following good manufacturing practices (GMP) certification.
- [Can Mira PCOS Supplements be taken with birth control?](https://help.miracare.com/en-US/can-mira-pcos-supplements-be-taken-with-birth-control-871754.md):Yes. Mira PCOS Supplements be taken with birth control.
- [Can I take these PCOS Supplements with my other supplements and medication?](https://help.miracare.com/en-US/can-i-take-these-pcos-supplements-with-my-other-supplements-and-medication-871755.md):It is better to discuss with a doctor to avoid any kind of interactions between medications.
- [How long do I need to take PCOS Supplements?](https://help.miracare.com/en-US/how-long-do-i-need-to-take-pcos-supplements-871756.md):It's recommended to take the PCOS Supplements for 3-6 months. As with any dietary supplement, consult your healthcare practitioner before using this product.
- [How soon should I see improvements with Mira's PCOS Supplements?](https://help.miracare.com/en-US/how-soon-should-i-see-improvements-with-mira-s-pcos-supplements-871757.md):The benefits of taking Mira's PCOS Supplements, containing inositol, can be seen in at least 3 months. According to the study, after 12 weeks of myo-inositol administration, the levels of LH, testosterone, prolactin, and insulin levels significantly decreased, and cycle regularity restored.
- [Is Mira PCOS Supplements the right product for me?](https://help.miracare.com/en-US/is-mira-pcos-supplements-the-right-product-for-me-871758.md):Mira PCOS Supplements are specifically designed for individuals with Polycystic Ovary Syndrome (PCOS). Its benefits can aid in PCOS management or while trying to conceive. Suspect you might have PCOS? It’s worth a chat with your doctor to understand if Mira PCOS Supplements could help.
- [What are the benefits of Mira's Fertility Tea?](https://help.miracare.com/en-US/what-are-the-benefits-of-mira-s-fertility-tea-878670.md):Mira’s Fertility Tea is formulated with selected ingredients to support fertility wellness naturally. It may aid in hormone balance and menstrual cycle regulation, promoting reproductive health.
- [When should I start drinking Miraĺs Fertility Tea?](https://help.miracare.com/en-US/when-should-i-start-drinking-mirals-fertility-tea-878671.md):It’s recommended to start drinking Mira’s Fertility Tea as part of your fertility wellness routine. Consistent consumption may support reproductive wellness and hormone balance.
- [When is the best time in my cycle to drink Miraĺs Fertility Tea?](https://help.miracare.com/en-US/when-is-the-best-time-in-my-cycle-to-drink-mirals-fertility-tea-878672.md):The optimal time to consume Mira’s Fertility Tea is after your period ends, the week before and during ovulation—particularly if you are TTC (trying to conceive). You can adjust consumption based on your goals: drinking it before and during ovulation to enhance fertility or 3-5 times per week for hormone balancing.
- [How will Miraĺs Fertility Tea affect my cycle and period, and why can't I drink it during my period?](https://help.miracare.com/en-US/how-will-mirals-fertility-tea-affect-my-cycle-and-period-and-why-can-t-i-drink-it-during-my-period-878673.md):Mira‘s Fertility Tea can reduce symptoms of PMS and painful periods. However, it’s not recommended during menstruation due to certain herbs that may influence uterine contractions or bleeding intensity, making it advisable to avoid drinking it during your period for optimal safety and effectiveness. Please note, this is an herbal supplement, and its effects on ovulation and menstrual cycles may vary. Consult your physician before use.
- [How do I brew Miraĺs Fertility Tea, and what are other serving suggestions?](https://help.miracare.com/en-US/how-do-i-brew-mirals-fertility-tea-and-what-are-other-serving-suggestions-878674.md):To brew Mira’s Fertility Tea, simply place one of our tea bags into your mug, pour over boiling water, and stir. Allow it to steep for two minutes for the best taste. During brewing, you may notice sediments releasing due to the peeling of our natural ingredients. As for serving suggestions, you can enjoy it hot or iced, and customize with your preferred sweetener.
- [How should I store Miraĺs Fertility Tea?](https://help.miracare.com/en-US/how-should-i-store-mirals-fertility-tea-878675.md):Store Mira’s Fertility Tea in a dry place at room temperature. Make sure to fasten the zipper after opening to maintain freshness.
- [What are the premium ingredients in Miraĺs Fertility Tea and their benefits?](https://help.miracare.com/en-US/what-are-the-premium-ingredients-in-mirals-fertility-tea-and-their-benefits-878676.md):Each premium ingredient in Mira’s Fertility Tea serves a specific purpose in promoting reproductive wellness:
Yes, Mira’s Fertility Tea is caffeine-free and soy, gluten, and dairy-free, making it suitable for those looking to support fertility naturally.
- [Can I drink Miraĺs Fertility Tea while taking fertility medications?](https://help.miracare.com/en-US/can-i-drink-mirals-fertility-tea-while-taking-fertility-medications-878678.md):It’s advisable to consult with your healthcare provider before combining Mira’s Fertility Tea with fertility medications to ensure compatibility and avoid potential interactions.
- [How long should I drink Mira's Fertility Tea before expecting to see results?](https://help.miracare.com/en-US/how-long-should-i-drink-mira-s-fertility-tea-before-expecting-to-see-results-878679.md):Individual responses may vary. Consistent consumption over several menstrual cycles is recommended to potentially experience the full benefits of Mira’s Fertility Tea.
- [Does Miraĺs Fertility Tea help boost male fertility?](https://help.miracare.com/en-US/does-mirals-fertility-tea-help-boost-male-fertility-878680.md):No, it’s formulated to balance female hormones.
- [Where is Miraĺs Fertility Tea manufactured?](https://help.miracare.com/en-US/where-is-mirals-fertility-tea-manufactured-878681.md):Mira’s Fertility Tea is made in the USA, adhering to high-quality standards and safety measures.
- [Can I drink Miraĺs Fertility Tea if I have allergies or dietary restrictions?](https://help.miracare.com/en-US/can-i-drink-mirals-fertility-tea-if-i-have-allergies-or-dietary-restrictions-878682.md):While Mira’s Fertility Tea is made with natural ingredients, it’s advisable to consult with your healthcare provider if you have any allergies or dietary restrictions before consumption.
- [What are Miraĺs Fertility Tea sachets made of? Are they safe for food use?](https://help.miracare.com/en-US/what-are-mirals-fertility-tea-sachets-made-of-are-they-safe-for-food-use-878683.md):Mira’s Fertility Tea sachets are made of plant-based, non-GMO woven PLA material, meeting food-grade standards set by regulatory bodies such as the Ministry of Health and Welfare of Japan, the European Union, and the FDA in the United States.
- [Are Miraĺs Fertility Tea sachets environmentally friendly?](https://help.miracare.com/en-US/are-mirals-fertility-tea-sachets-environmentally-friendly-878684.md):Yes, Mira’s Fertility Tea sachets are both biodegradable and compostable, conforming to international standards like ISO 17088, ASTM D6400, and EN13432. They are certified by OK Compost Industrial and Seedling (S0442) and the Biodegradable Products Institute (BPI) for compostability.
- [Are Miraĺs Fertility Tea sachets made from genetically modified organisms (GMOs)?](https://help.miracare.com/en-US/are-mirals-fertility-tea-sachets-made-from-genetically-modified-organisms-gmos-878685.md):No, Mira’s Fertility Tea sachets are verified by the non-GMO Project, ensuring they are free from genetically modified materials.
- [How are the Miraĺs Fertility Tea sachets sealed?](https://help.miracare.com/en-US/how-are-the-mirals-fertility-tea-sachets-sealed-878686.md):Mira’s Fertility Tea sachets are sealed using an Ultrasonic Seal. This process does involve a heating element, but there are no concerns regarding microplastics. It's a clean and efficient sealing method without the use of staples, plastics, or glues.
- [Are there different brewing techniques?](https://help.miracare.com/en-US/are-there-different-brewing-techniques-878687.md): Yes! And this will depend on your goals. If you’re trying to improve your fertility, drink before and during ovulation. For hormone balancing, drink 3-5 times per week. - [When can I start testing?](https://help.miracare.com/en-US/when-can-i-start-testing-2248370.md): You can use the Ultra4 Kit throughout your entire cycle, from the first day of your period to the end of your luteal phase. The Mira App will guide you with a personalized testing schedule based on your cycle and fertility goals to get the most accur - [Can I test the same urine with two different Mira wand types?](https://help.miracare.com/en-US/can-i-test-the-same-urine-with-two-different-mira-wand-types-2248369.md): We don’t recommend using different wand types together, except when testing Max and Ovum as part of your scheduling. Different wand types have varied calibrations, which can lead to misleading results. However, this shouldn’t affect ovulation detecti - [What’s included in the Ultra4 Kit?](https://help.miracare.com/en-US/what%E2%80%99s-included-in-the-ultra4-kit-2248363.md): The Ultra4 Kit includes the Mira Monitor and 20 or 30 Ultra4 Wands (your choice), our most advanced hormone testing technology to date. With just one test, you can track FSH, LH, E3G, and PdG, giving you a complete view of your cycle from follicle de - [Why update your monitor’s software before using Ultra4?](https://help.miracare.com/en-US/why-update-your-monitor%E2%80%99s-software-before-using-ultra4-2241814.md): Updating your software ensures that your Mira Monitor can effectively communicate with your new Ultra4 wands. Without this update, the monitor may not read results accurately, potentially leading to wasted wands. The update is quick, taking only abou - [How is Ultra4 Kit different from previous Mira Kits?](https://help.miracare.com/en-US/how-is-ultra4-kit-different-from-previous-mira-kits-2248364.md): The Ultra4 Wands are our most advanced yet, redesigned for all cycles. They measure 4 key hormones, FSH, LH, E3G, and PdG, all in one test, giving you a complete picture of your cycle, from follicle growth to implantation. Now with results in just 16 - [Can I combine the Ultra4 Wands with other Mira Wands?](https://help.miracare.com/en-US/can-i-combine-the-ultra4-wands-with-other-mira-wands-2248366.md): We recommend using only Ultra4 Wands throughout a cycle to keep your hormone tracking consistent. Ultra4 is our most advanced wand yet, designed to measure all four key hormones in one test. It features improved LH sensitivity (2.5× higher) and up to - [Can I use the Ultra4 Kit for my entire cycle, or only on certain days?](https://help.miracare.com/en-US/can-i-use-the-ultra4-kit-for-my-entire-cycle-or-only-on-certain-days-2248365.md): You can use the Ultra4 Kit throughout your entire cycle, from the first day of your period to the end of your luteal phase. The Mira App will guide you with a personalized testing schedule based on your cycle and fertility goals to get the most accur - [Why are my results different between Ultra4 and my previous Mira wands?](https://help.miracare.com/en-US/why-are-my-results-different-between-ultra4-and-my-previous-mira-wands-2248368.md): We’ve improved the calibration of our Ultra4 Wand to enhance LH and FSH sensitivity. This update provides even more precise readings, allowing you to track your cycle with greater confidence. Importantly, this enhancement will not impact ovulation de - [Why did the dipping instructions change from 20 seconds to 15–20 seconds?](https://help.miracare.com/en-US/why-did-the-dipping-instructions-change-from-20-seconds-to-15%E2%80%9320-seconds-2249447.md): We’ve simplified our recommendation for Max, Ovum, and Ultra4 wands. Now, any time within the 15–20 second range will provide accurate results. - [How and when do I switch from Max & Ovum Wands to Ultra4 Wands?](https://help.miracare.com/en-US/how-and-when-do-i-switch-from-max-and-ovum-wands-to-ultra4-wands-2441470.md): The best time to start using Ultra4 is at the beginning of a new cycle, but you can switch at any point. Just make sure you’ve updated your Mira App and device software before your first test. - [Are Ultra4 results the same as blood results?](https://help.miracare.com/en-US/are-ultra4-results-the-same-as-blood-results-2441471.md): Urine and blood results will always differ in absolute numbers, but it’s their patterns that matter for detecting ovulation. Studies have shown that Mira’s hormone tracking has a strong correlation with blood tests for ovulation prediction. That’s wh - [When should I contact customer support about my results?](https://help.miracare.com/en-US/when-should-i-contact-customer-support-about-my-results-2441473.md): A certain degree of variation is normal. However, if you see a difference of more than 25% between tests taken with the same type of wand, please reach out to our customer support team. We’re here to help verify your results and ensure your device is - [Ultra4 Kit vs Ultra4 Kit for Perimenopause](https://help.miracare.com/en-US/ultra4-kit-vs-ultra4-kit-for-perimenopause-5895068.md): Both versions use the same Ultra4 Kit and measure the same hormones. There is no difference in the device, testing method, or accuracy. The only difference is the app experience. The Ultra4 Kit for Perimenopause includes a dedicated menopause trackin