What happens when I refuse my order.Updated 2 months ago

If you choose to refuse delivery of your order, the package will be returned to us by the shipping carrier. Once we receive the returned product, we will process a refund to your original payment method. However, please note that a 15% restocking fee will be deducted from your refund.

When Will I Receive My Refund?

Your refund will be issued once the package arrives back at our facility and is inspected. Processing times may vary, but refunds are typically completed within 5-7 business days after we receive the return.

What If My Order Was Damaged or Incorrect?

If you refused the package due to damage or an error on our part, please contact our customer support team at [email protected] for assistance. In such cases, we will work with you to resolve the issue without applying a restocking fee.

For any further questions, feel free to reach out to our support team.