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What should I do if my package is marked as delivered but I cannot find it?
If your package is marked as delivered but you cannot locate it, here are a few steps you might consider:. We appreciate your patience and understanding in this process. We are here to help you resolve this issue!
How do I handle an order if I forgot to apply a promo code?
If you forgot to apply a promo code to your order, no worries! If you're still within the promotion period, just reach out to our customer service team, and we'll gladly arrange a one-time partial refund for the discount amount. Let us know, and we'l
What happens when I refuse my order.
If you choose to refuse delivery of your order, the package will be returned to us by the shipping carrier. Once we receive the returned product, we will process a refund to your original payment method. However, please note that a 15% restocking fee