What should I do if I didn't make the transaction in question?Updated 6 months ago
If you receive a communication from NoFraud regarding a transaction that you did not authorize, it's crucial to take immediate action. Firstly, confirm with anyone who may have access to your credit card or payment account to ensure they didn't make the transaction either. If the transaction remains unauthorized, contact your credit card company or payment account provider to report the unauthorized activity. They will likely place a hold on your compromised card/account and issue a new one for your security. Additionally, review your recent transactions to ensure there's no further fraudulent activity to address.