Can I cancel my purchase of the Mira Panorama Fertility Lab Test?
No, all sales for the Mira Panorama Fertility Lab Test are final, and we are unable to provide cancellations, returns, or refunds.
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Cancellation & Refund Policy - Mira Panorama Fertility Lab Test
Is the Mira Panorama Fertility Lab Test transferable?
No, the test is non-transferable. Once ordered, it cannot be returned for a refund or used by a different person.
What should I do if I receive damaged or incorrect products?
In the unlikely event that you receive damaged or incorrect products, please contact us for assistance. We will help address the issue and provide guidance on the next steps.
What is the expiration policy for the Mira Panorama Fertility Lab Test?
Tests must be registered and returned to the lab within 3 months of purchase. Unregistered tests expire after 3 months, and samples delivered beyond this timeframe will not be processed. No replacement tests will be issued due to expiration.
Can I get a refund if I am unhappy with my test results?
No, we are unable to offer refunds if you are unsatisfied with your test results.
Are there any circumstances in which a refund may be provided?
In the unlikely event of laboratory errors, we may offer a replacement kit free of charge. However, refunds cannot be provided after you have sent your sample back to us.
What if I encounter issues due to customer errors?
We are unable to offer refunds due to customer errors, such as dropping a sample, contradicting instructions, or losing components of the blood collection kit.
Where can I find more information about your policies?
You can find detailed information about our cancellation, refund, and warranty policies on our website. Alternatively, you can contact our Customer Support team for assistance.