Mira logo
Mira logo

All articles

Can I cancel my order for BioGenesis™ Fertility Lubricant or YO Male Fertility Sperm Test or ExSeed Sperm Test Kit?Updated 2 months ago

At Mira, we process orders quickly to ensure fast delivery. Due to our efficient fulfillment system, order changes and cancellations are only possible within the first hour after purchase.

For the BioGenesis™ Fertility Lubricant or YO Male Fertility Sperm Test or ExSeed Sperm Test Kit, If your order has already been shipped, cancellations or returns are not allowed, and all sales are considered final.


How to cancel your order:

  • Timeframe: You may request to cancel or modify your order within 1 hour of placing it.
  • How to Request: Contact our customer support team immediately at [email protected].
  • After 1 Hour: If more than an hour has passed, please still reach out to us at [email protected]. While we cannot guarantee changes or cancellations, we will do our best to assist you.

What If My Order Has Already Been Processed?

  • If your order has already been packed or shipped, we will be unable to cancel or modify it.
  • You can refer to our [ReturnPolicy] for next steps once your order arrives.

We encourage customers to carefully review their order details before completing their purchase. If you have any questions, reach out to [email protected] for assistance.



Was this article helpful?
Yes
No