Yes, you can cancel your order before it is processed. However, we typically process orders immediately upon placement, typically completing within 1 to 2 business days. We encourage customers to contact us immediately for cancellations.
Cancellation requests must be submitted before the order is processed. However, we typically process orders immediately upon placement, typically completing within 1 to 2 business days. We encourage customers to contact us immediately for...
You can initiate a return request within 20 days of product delivery. The product must be unopened, unused, and in its original condition. Please contact us for return authorization.
To initiate a return request, please contact us with your order number and photo or video evidence of the product's condition. Additionally, include a detailed reason for your request. In some cases our team may require further validation of the...
For US orders requesting a return label, please note that a 15% deduction from the product’s original price applies. This deduction is intended to cover associated expenses, including shipping and handling charges from the original order....
If your return request is accepted, refunds will typically be processed within 3-5 business days and automatically applied to your original method of payment. Please note that additional processing time by your bank may apply.
You can find detailed information about our cancellation, refund, and warranty policies on our website. Alternatively, you can contact our Customer Support team for assistance.