Yes, you can cancel your order before it is processed. However, we strive to process orders promptly upon placement, typically completing them within 1 to 2 business days. We encourage customers to contact us immediately for cancellations.
Cancellation requests must be submitted before the order is processed. However, we typically process orders immediately upon placement, typically completing within 1 to 2 business days. We encourage customers to contact us immediately for...
You can initiate a return request within 20 days of product delivery. The product must be unopened, unused, and in its original condition. Please contact us for return authorization.
To initiate a return request, please contact us with your order number and photo or video evidence of the product's condition. Additionally, include a detailed reason for your request. In some cases our team may require further validation of the...
For US orders requesting a return label, please note that a 15% deduction from the product’s original price applies. This deduction is intended to cover associated expenses, including shipping and handling charges from the original order....
Refunds will typically be processed within 3-5 business days and automatically applied to your original method of payment. Please note that additional processing time by your bank may apply.
We provide a 1 year warranty against manufacturing defects in materials and workmanship. Please keep your original receipt for warranty claims.
To make a warranty claim, please contact our Customer Support team with proof of purchase, such as your order number, and provide a detailed description of the issue you are experiencing with the product. Additionally, include photo evidence as...
The warranty typically covers defects in materials and workmanship under normal use. However, specific coverage may vary depending on the product/service. In general, the warranty does not apply to:(i) Normal wear and tear, including scratches and...
Mira retains the exclusive right to repair or replace the Mira Product or Complementary Products, at its sole discretion. If you encounter issues covered under warranty, please contact our Customer Support team with proof of purchase, such as your...
You can find detailed information about our cancellation, refund, and warranty policies on our website. Alternatively, you can contact our Customer Support team for assistance.