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Troubleshooting

It's difficult for me to use my first-morning urine to test with two different wands. What should I do?

If you have enough time, we suggest using your first-morning urine to sample & test with the Mira Fertility Plus wand first. After the 16 min countdown, sample the urine using the Mira Fertility Confirm PdG wand and test.If you don't have enough...

Data not Syncing While Mira Hormone Monitor and App Connecting

We are sorry to hear that you are experiencing issues with your Mira Hormone Monitor. Could you please kindly try the following if you haven’t done so?Close the application and then reopen it.Reset the Mira Hormone Monitor by pushing the pinhole...

I need to uninstall and reinstall the App. Will I lose my data?

Uninstalling and reinstalling the Mira App will not result in the loss of any data. Once you log back into your account, all your previous data will be visible.

Troubleshooting Bluetooth Pairing Issues with Mira Hormone Monitor

We are sorry to hear that you have trouble connecting.In rare cases, there may be several factors that are affecting the way the Bluetooth is syncing. Please try again ensuring the following steps:It may take several attempts to complete the first...

Fixing Mismatched Dates in Mira Hormone Monitor and App

This issue might occur when the Mira Hormone Monitor has run out of battery and restarted itself. Therefore, if you did not pair your Mira Hormone Monitor with your phone after the restart, the Mira Hormone Monitor will show the incorrect date.To...

How to delete my Mira App account?

To delete your Mira App account and remove all your data, please follow the steps below:In-App Deletion:Open the Mira app on your device.Navigate to the Menu section.Click on Your Name to access your profile settings.Select the Delete Account...

How to Change Reminder Settings

Complete the following steps:Navigate to the Profile TabTap on “Reminders”Edit your notifications or test reminder timesDon’t forget to save!Check out the video instructions at this link for an easy-to-follow guide.